Monthly Archives

Monthly Archives for December 2010.

Watching stellar United Airlines gate agents in action last night

As I tweeted yesterday, I took a voluntary denied boarding (VDB) off my flight back to LAX last night and earned a $400 travel credit for future use, plus the obligatory hotel and meal voucher. I was dead tired from all my traveling around Europe for a couple of days, and ended up getting a…

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Video: United Airlines Friends & Family Day at San Francisco Airport

This week’s video is another one by yours truly summarizing the United Airlines Friends & Family event at San Francisco Airport on October 10, 2010. United was gracious enough to invite some Flyertalkers to the event, and I flew up to enjoy the day. I missed out by minutes seeing the United 747 Golden Gate…

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Vintage Airline Seat Map: TWA L-1011-100 TriStar

I selected the Trans World Airlines Lockheed TriStar (TWA) L-1011-100 for this week’s Vintage Airline Seat Map. This is the three-cabin domestic and international version with 18 First Class, 40 Ambassador Class (business class), and 214 coach seats. You’d definitely find me in row 2 if I were in first class (2A probably), row 7,…

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Upcoming airline collectible & memorabilia shows

As I mentioned in this post, I am a self-proclaimed airline geek and love to collect all kinds of airline and other travel-related items. If you have a similar fascination, be sure to check out the various airline collectible and memorabilia shows held throughout the country during the year. There are two coming up next…

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Reservations and revenue management systems at the new United Airlines

Last week, United Airlines made several decisions regarding which systems and technology platforms they will use in the merged airline. Matthew provides an excellent summary table in his blog post on the subject, and I’d like to add my thoughts on a couple of the areas. First, and creating the most discussion, is their decision…

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Flying on Christmas Day and a thank you card from United Airlines

I had flown on Christmas Day before, but never remembered it being as quiet as it was yesterday. Granted I was only taking one short flight from Reno to Los Angeles, and you can’t really call Reno a bustling airport to begin with, but it still seemed unusually empty. I obsess over checking my itineraries…

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The comfort of my travel routine & people watching at 5:00am

George Clooney’s character in “Up In The Air” had a specific and efficient routine when traveling. From packing his bag at home, to checking in at the kiosk, to getting through security and entering the lounge, it was essentially a well choreographed ballet. I, too, have my own routine, and while it is just that…

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United Airlines giveth back, American Airlines taketh away

Travel agents and other third parties who supply and sell airline tickets were winners and losers this week. United Airlines reversed its policy that restricted some U.S. travel agencies from using the carrier’s merchant service account when processing airline ticket payments with credit cards. These fees, which generally represent between 1 and 3% of the…

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Vintage Airline Seat Map: Delta Air Lines 737-200

This week’s Vintage Airline Seat Map is the Delta Airlines 737-200 with 12 first class and 95 coach seats. What I found interesting here is that Delta opted for 12 first class seats on this short-haul workhorse, whereas most other airlines at the time maintained an 8-seater cabin up front. It’s unclear if the exit…

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