Hotel Review: Conrad Seoul, Executive Floor King Room

[This is part three of my Million-Mile Trip Report. I’ve included links to the other installments below:]

United Airlines Million-Mile Trip Report: Introduction and Background

Flight Review: United Airlines BusinessFirst, San Francisco to Seoul

Lounge Review: Asiana Business Class, Seoul Incheon Midfield Concourse

Million-Mile Flight Review: United BusinessFirst, Seoul to San Francisco

The Conrad Seoul will celebrate its one-year anniversary next month, and I was keen to book this relatively new property even though it’s in the financial district south of the Han River across from central Seoul.

Conrad Seoul

Conrad Seoul

When I arrived, the lobby was packed and the queue at reception was a good 35-40 people deep. Within moments of taking my position at the back of the line, however, an agent approached me and apologized for the wait explaining that the hotel ran a local promotion for Chuseok (Korean Thanksgiving).

Waiting didn’t bother me, but I asked if there was a separate Hilton HHonors elite line. There wasn’t, but she went to check my reservation and returned moments later, plucked me out of the line and escorted me to the Executive Lounge on the 37th floor as she noted my room wasn’t ready.

After a nearly two hour wait, my upgraded room (from a King Deluxe to a King Executive Floor) was finally available at 5:45 p.m.

The Room

All of the rooms (sans the suites, of course) are 516 square feet, which is rather large and impressive, so there’s basically no difference between a King Deluxe and a King on the Executive Floor(s).

King Executive Room

King Executive Room

King Executive Room

King Executive Room

TV, mini-bar and desk

TV, mini-bar and desk

I absolutely loved the rich earth tones and wood throughout. A closer inspection of the desk area revealed desktop universal power outlets (always appreciated) and the usual phone and notepad.

Desk area

Desk area

Looking back towards the entry, you’ll see the TV, a couple of drawers and the mini-bar area.

Looking back towards entry door

Looking back towards entry door

Upper "bar" area

Upper “bar” area

Mini-bar

Mini-bar

The bed itself was fantastically comfortable, mid-range in softness, and the nightstand nearest the lounger held the all-in-one electronic room control unit.

King bed

King bed

Comfy lounger

Comfy lounger

Room controller

Room controller

The closet contained your typical bathrobes, slippers, iron and ironing board, as well as a safe, additional amenities and more drawers.

Closet

Closet

Amenities

Amenities

My direct view was of one of the International Financial Centre (IFC Seoul) buildings, but there was plenty to see along each side. The Conrad, by the way, has direct indoor access to the IFC Mall (one floor below the lobby), which offers three levels of shops, restaurants and a movie theater, as well as a link to the subway.

View to the left

View to the left

View to the right

View to the right

The Bathroom

Also large and impressive, the bathroom featured a deep soaking tub, separate shower, dual vanity sink area with in-mirror television, and a WC complete with a multi-functional bidet. There’s a button on the wall labeled “Magic Glass,” which frosts over the window looking into the bedroom.

Bathroom

Bathroom

Toilet

Toilet

Tub

Tub

Shower

Shower

Shower

Shower

I don’t know about you, but I’ve never been impressed with the Aromatherapy Associates bath amenities at Conrad properties. I think they’re pretty basic and unexciting. I still take ‘em, home though. 😉

Dual sink/vanity

Dual sink/vanity

Aromatherapy Associates bath amenities

Aromatherapy Associates bath amenities

Executive Lounge

The lounge on the 37th floor is equally rich with earth tones and wood accents, and it offers spectacular views. I always feel a little tacky taking pictures in lounges (ah, a blogger’s dilemma), and my crappy iPhone shots below don’t really do this one justice.

Executive Lounge

Executive Lounge

Executive Lounge seating

Executive Lounge seating

Executive Lounge

Executive Lounge

Executive Lounge buffet area

Executive Lounge buffet area

Executive Lounge buffet

Executive Lounge buffet

Both the breakfast (07:00-10:30) and evening (17:00-19:00) buffets were impressive and offered pretty decent selections. In the morning, eggs can be prepared to your liking in addition to the self-serve items (meats, rice, seafood, pastries, cereal, etc). And at night, a variety of hot items along with bread, cheeses and desserts can easily make up a light meal (or a full one with repeated trips).

Executive Lounge view

Executive Lounge view

Seoul from the Executive Lounge

Seoul from the Executive Lounge

Service and Final Thoughts

Service was impressive all around and everyone spoke excellent English. The same agent who escorted me to the lounge when I arrived saw me the next morning near the elevators, recalled my name and asked how my night was – very impressive for such a large and busy hotel.

I didn’t use the indoor pool, spa or fitness center, so I can’t offer a critique here. The business center, if you can call it that, is simply a single desk in the lobby facing reception that looks like where a manager or concierge would sit.

"Business Center"

“Business Center”

Overall, I was impressed with this property and it solidly lived up to the standard I expect from Hilton’s Conrad brand. While the wait for my room was a bit unacceptable, I was thrilled to get the upgrade as a lowly HHonors Gold.

– Follow Darren Booth on Twitter, @FrequentlyFlyin, for more airline, hotel and travel industry news, reviews and opinions.

Related:

United Airlines Million-Mile Trip Report: Intro and Background

Flight Review: United Airlines BusinessFirst, San Francisco to Seoul

Lounge Review: Asiana Business Class, Seoul Incheon Midfield Concourse

United’s Social Media Team WOWs With a Fantastic Million-Mile Congrats

Comments

  1. @vince: I’d call those “stay behind” amenities for use in the room only. The bags were very nice and the thought crossed my mind to pilfer them, but I didn’t.

  2. Love this hotel. I stayed there 4 times between January and June. I still think you did yourself a disfavor by not going downstairs to the breakfast. The breakfast consists of four areas: meats, vegetables, breads, fruits, and other assorted foods. One can eat and eat and eat. It’s immense. The massage therapists are wonderful in the spa: very professional. The pool is wonderful and there are even outlets at tables for business inclined pool goers.

  3. @MaryE: I did take a look at Zest in the morning and my oh my yes, it’s huge! I just can’t pull myself away from a “free” meal if I get lounge access. 😉 Thanks for the additional info on the pool and spa!

  4. I didn’t know you don’t like Aromathreapy Associates products. Did you ever try Shanghai Tang or Tara Smith Vegan prodcuts ? Both are available in Conrad on request. To be honest I find Aromathreapy Associates products are just ok, it is definately a notch below what Cornad had used prior like Acca Kappa or even Elemis. I think Conrad should use something more upscale to match the Conrad brand.

    Btw, did the exec. lounge have afternoon tea too since you didn’t mentioned ?

  5. @ORDnHKG: I did notice the check-in staff bringing out other products for other guests, though since I was whisked away to the Executive Lounge and completed check-in there, I didn’t bother asking. Afternoon tea wasn’t advertised, but I bet it was available since the lounge itself is open 07:00-22:00.

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