flights

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Is It Really That Hard to Redeem Frequent Flier Miles?

A couple of articles caught my attention this week about the difficulty some travelers have redeeming frequent flier miles. The first is from the Daily Mail, and setting my opinion of the publication itself aside, I read through the article. About 1,000 British fliers were surveyed and asked about their participation in an airline’s frequent…

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American Airlines Testing New Boarding Procedure

This past weekend I noticed the following Twitter exchange between @JohnnyJet and American Airlines: According to Johnny’s tweet, he noticed that American offered boarding to passengers without carry-ons in the second group, likely after those with Priority Access. Curiosity peaked, I emailed American’s PR team on Monday and received the following reply yesterday (bolding mine):…

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