In other airline, hotel and travel industry news this week… Late last Friday US Airways filed a lawsuit against… its own pilots. Upset with what they’re calling an “illegal slowdown” by some East (read: US Airways) pilots, the carrier claims their West (read: America West) pilots are far more efficient in minimizing delays that impact…
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In other airline, hotel and travel industry news this week…
Several smaller stories in the airline, hotel & travel industry caught my attention this week and I’ve summarized them below: A Canadian couple sued Air Canada and won an award of C$12,000 (plus an apology) from the airline failing to serve them “in French” aboard their flights to the United States. Records show the passenger,…
American Airlines flights return to Expedia
At the turn of the New Year, Expedia, the country’s most visited Online Travel Agency (OTA), pulled American Airlines flights from their site after American pulled themselves out of Orbitz, another OTA. In a rare show of solidarity with a competitor, Expedia didn’t like the cards being dealt to Orbitz, namely sign up for a…
American Airlines is making headway & Online Travel Agency market share
American Airlines is holding firm in their commitment to further the evolution of how and where the carrier’s tickets are shopped and sold. As I previously blogged, American is seeking to reduce distribution costs by steering away from the legacy global distribution system (GDS) model used by most online travel agencies (OTAs). New signs are…
Market leader Sabre joins the battle against American Airlines
Since I last posted about the battle between American Airlines and Online Travel Agencies (OTAs), an even bigger player entered the mix. Sabre, the global distribution system (GDS) birth child of American in the 1960s, initially downgraded American’s flights in their displays and eliminated discounts to the carrier last week, but American won an injunction…
The evolution of airline ticket sales
My interest remains high watching a little battle unfold in the travel industry regarding airline ticket sales and distribution channels. As I blogged about previously, American pulled its flights from Orbitz after the Online Travel Agency (OTA) refused to connect directly to American’s availability, thereby skirting the traditional Global Distribution Systems (GDS). This, then, would…