A sampling of industry news that caught my attention today: You can again track your American Airlines AAdvantage account activity with AwardWallet. New security measures have been put in place at AwardWallet to American’s satisfaction, re-opening access for members. Here’s hoping Delta, Southwest and United return eventually! American Airlines is hiring 80 work-from-home reservations agents…
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American Airlines AAdvantage Tracking Returns to AwardWallet
Great news for American Airlines AAdvantage members who use AwardWallet – the loyalty program tracking service can once again access and update your mileage balance in real-time. American announced the “new†(reinstated, actually) service this morning in a press release: “American Airlines is continually looking for new ways to enhance the experience for our most…
Notable Airline, Hotel and Travel News: July 30, 2013
A sampling of industry news that caught my attention today: The Department of Transportation fined Southwest Airlines $200,000 for violating the price advertising rule by not allocating a sufficient number of seats at advertised prices. One example: zero seats were available on any day during a $66 fare promo period for flights between Dallas and…
Virgin America Extends Status Match Program, Adds Southwest Airlines
Virgin America today extended its status match program for elite frequent fliers with American and United – and added Southwest Airlines. It’s a match/challenge combo, actually, where you’ll be matched outright until June 30, 2013 and offered the ability to extend your status through the end of 2013. This extension is for new applicants as…
Notable Airline, Hotel and Travel Industry News: February 21, 2013
United Airlines is pulling all Boeing 787 Dreamliners out of service until at least May 12, at which time they intend to launch Denver-Tokyo nonstop flights. A company spokesperson said other 787 flights will be held until June 5, pending successful resolution of Dreamliner issues. Southwest Airlines has expanded its live television programming to all…
Notable Airline, Hotel and Travel Industry News: January 29, 2013
Southwest Airlines is now a Club Carlson partner. Yeah, I’m a week late to report this news, but I just learned about it last night. Now through March 31, Rapid Rewards members can earn double points in a promotional offer. The 2012 United Nations WTO traveler numbers are in and 1.035 billion tourists crossed international…
Is Southwest’s Standby Policy a Major Blow to Elites?
I flew home from Las Vegas on Tuesday and needed to get back a bit earlier than my ticketed flight. Having absolutely no idea what Southwest’s standby policy was, I looked it up online before heading to the airport. As I was on a Wanna Get Away fare, standby required a buy-up to the Anytime…
A Southwest Airlines Trip Report? Yep, They Impressed Me
I wouldn’t normally write a blog post about a simple domestic airline flight. But as I haven’t flown Southwest in about six or seven years, it was basically a new experience and it ended up being an impressive one. I flew from Reno to Las Vegas today and chose Southwest because of an ideal flight…
Notable Airline, Hotel and Travel Industry News: August 28, 2012
United Airlines had a major SHARES outage late this afternoon, bringing their website down and halting operations at some airports. United is apparently offering a travel waiver for impacted customers, but as of this posting, no link has been posted online. [Edited (thanks Kris): The waiver is now posted.] In other not-so-good United news, a…
Notable Airline, Hotel and Travel Industry News: August 24, 2012
American Airlines pilots are still talking with US Airways reps regarding a labor deal should the two airlines merge. The pilots’ union say they’ll hold a strike vote if American continues a path to throw out their contracts. Several airlines have issued travel waivers as Tropical Storm Isaac nears the U.S. The RNC convention might…