united outage

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United’s Official Response to Yesterday’s Outage, Upcoming Webcast

As many of you know or experienced first-hand, United Airlines had an outage yesterday impacting SHARES. More than 500 flights were delayed and several cancelled. United’s official response to me at CNBC was: So much for “fully redundant.” To United’s credit, they did issue a travel waiver for all cities late yesterday. It’s gone now…

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The Funniest Thing About United’s Outage Today…

If you’re not following @FakeUnitedJeff on Twitter, you need to. Case in point is his exchange with American Airlines (and others) following the SHARES outage at United Airlines today. Kudos to American’s social media team for participating. Related posts: An Interview With American’s Social Media Team United Airlines Retweeted WHAT? Being Schooled on United’s Complimentary…

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