The Funniest Thing About United’s Outage Today…

If you’re not following @FakeUnitedJeff on Twitter, you need to. Case in point is his exchange with American Airlines (and others) following the SHARES outage at United Airlines today. Kudos to American’s social media team for participating.

Related posts:

An Interview With American’s Social Media Team

United Airlines Retweeted WHAT?

Being Schooled on United’s Complimentary Premier Upgrades (a SHARES failure)

Comments

  1. I thought the text messages to my phone were quite entertaining:

    United flight delay:
    As of 2:23p Aug. 28,
    UA900 SFO-FRA is delayed.
    Now departs: 2:02p, gate 94
    Now arrives: 10:44a
    Subject to change

    United flight delay:
    As of 2:48p Aug. 28,
    UA900 SFO-FRA is delayed.
    Now departs: 2:02p, gate 94
    Now arrives: 11:14a
    Subject to change

    United flight delay:
    As of 2:52p Aug. 28,
    UA900 SFO-FRA is delayed.
    Now departs: 4:00p, gate 94
    Now arrives: 11:44a
    Subject to change

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