A couple of weeks ago I volunteered my seat off a United Airlines flight and had a bit of time to explore the Observation Deck atop the Encounter Restaurant at Los Angeles International Airport (LAX). Situated in the center of the terminal area, it had been closed for several years after 9/11, but has since reopened…
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United Airlines adds 8 new routes & a vintage livery to an A320
This past Sunday, United Airlines launched 8 new routes from its hubs in Denver, Washington Dulles and Houston Intercontinental. Texans are the main beneficiaries of the new service from Denver with two daily flights each to Amarillo (AMA), Dallas Love Field (DAL) and Lubbock (LBB). All are operated by United’s express carrier ExpressJet Airlines, with…
United Airlines ramp worker dies two days after falling while unloading a 777
Very sad news to report from United’s hub in Washington Dulles, where a veteran baggage handler fell from a scissor lift while unloading a Boeing 777. Eduardo Tlatempa, 48, reportedly fell face first onto the tarmac last Friday while performing his normal work duties unloading the jumbo. Co-workers first thought it was an April Fool’s joke,…
The future of airline frequent flyer loyalty programs
This past February, American Airlines, Southwest Airlines and likely others were in attendance at “Loyalty 2011,” an annual conference for all things loyalty programs. One of the main topics focused on the future of the now 30-year old marketing machines, noting specifically that the industry should evolve with the needs of those racking up the…
“I’ll pay someone $40 for their seat! Please! I have to get on this flight!”
I flew United Airlines from Burbank to San Francisco yesterday morning aboard the usual Skywest-operated CRJ-200. The flight was zeroed out in availability for a couple of days, and the seat map had only two seats left to assign (exit rows), so it indeed was looking full and perhaps in an oversell situation. While I…
Promotion: Up to 1,500 United Airlines miles for Global Traveler subscription
Global Traveler magazine is offering up United Airlines Mileage Plus bonus miles for new subscribers. A one-year subscription costs $29.95 and nets you 500 miles, two years is $52.95 for 1,000 miles, and three years at $84.95 will get you the max 1,500 miles. The magazine caters to high-end business and luxury travelers, and features…
Guest Blog: Review of Delta’s Sky Clubs at Detroit Metro Airport
[Editor’s note: This guest post is written by Eric Moylan, who reviewed Delta Air Lines’ Sky Club lounges in Detroit… enjoy!] I had a chance to hit two Delta Air Lines Sky Clubs at Detroit Metro Airport (DTW) to check out how they compare to United’s Red Carpet Clubs, many of which I’ve been to. I…
The Queen flies, debit miles, mobile check-in, Wi-Fi, bonus points & the hunt for an A330
Since I volunteered my seat on United Airlines this morning and scored another $400 in vouchers, I have a bit of time to recap additional news items from the week. Boeing 747-8 Intercontinental. The longest passenger aircraft in the world took its maiden flight this past Sunday. As I previously posted, only Lufthansa and Korean…
United Airlines CEO Jeff Smisek gives “State of the Airline” presentation
Yesterday at the JP Morgan Aviation, Transportation & Defense Conference in New York, Jeff Smisek gave a presentation on the status of United Airlines, the merger with Continental, and the future of the industry. A lot of it was high-level CEO talking points about the carrier and the future, but he did reveal a couple…
Denver mileage discrepancies between United Airlines & Continental Airlines
Many mileage and points addicts who travel frequently have some sort of spreadsheet or subscribe to a service to track and monitor their airline, hotel & car loyalty accounts. I pride myself on my spreadsheet, and although basic without much aesthetic beauty, it calculates everything I care about and is my tool for determining where…