Amenity Kit Review: Delta Air Lines Business Elite (April 2012)

Not too long ago, Delta Air Lines introduced a new amenity kit for Business Elite passengers and I’ve selected the new version for this installment of Amenity Kit Reviews. I also reviewed the previous red cylindrical offering. For a better description of each category and the 7-point scale for scoring, please refer to my introductory post.

Bag/Container: This beige canvas zipper bag is a definite upgrade from their previous version. It’s very well manufactured, the zipper operates smoothly and I love the detachable “snap on” handle. Leather (or leather-like) trim surrounds opposing sides and a small patch with the Delta – and SkyTeam – logo is sewn into one edge. Reusability is medium to high in my opinion as its size and flexibility are ideal for a travel case. For a hybrid Business-First bag, this one is pretty darn good. Score: 5

Skin Care: Delta again chose Greek company Korres as their partner to supply skin care products in the kit, as well as the lavatories. The full retail-sized lip balm is effective and has a subtle Shea butter flavor. I’ve been a fan of pomegranate scented skin care products since United introduced Murad-branded items in their premium cabin lavatories, but the moisturizing cream from Korres sort of lacks a similarly appealing scent. It does, however, apply smoothly and absorbs fairly quickly. An antiseptic wet wipe infused with Aloe Vera and a lemony-citrus scent is also included. Score: 4

Oral Care: A medium-bristled mini toothbrush is enclosed in plastic along with a small tube of Colgate toothpaste and a DenTek fresh mint floss pick. If you’ve been reading my amenity kit reviews, you know that I wish more airlines would include mint-flavored toothpaste, but I’m slowly getting over it. I’d be less picky about it if mints or mouthwash were included and whereas the previous Delta kit included mints, this one does not. Ah well, Delta still gets an adequate rating here. Score: 4

Comfort Items: It’s hard to really come up with an “exceptional” sock, but I have to give Delta some props for theirs. The bottoms have little foam gripper thingies that I think are pretty cool. The eyeshades are an upgrade from the last kit and feature a Velcro strap to adjust the tightness to your liking. Also upgraded are the earplugs, which are larger than the last ones and very soft. A shoehorn and Delta-branded shoe polisher are also included. Score: 5

Intangibles: The kit is well stocked and provides just a little extra bit of luxury you expect when flying internationally in a premium cabin. Delta’s branding is subtle, yet welcoming and airlines that add a full-size pen get an extra hat tip in my book. For a hybrid Business-First product, Delta did very well. Oh, and there’s a “romance card” included from Korres offering a 20% discount on their in-store and online products. Score: 6

Total score & comments:

DL ScaleThe last kit scored 3.95 and while 4.60 might not seem like much of an upgrade, it really does rank exceptionally better. Some of the items I was critical of in the last review – the earplugs, toothpaste tube size and moisturizing cream – were all improved. The pen, too, is better, if you can believe it. Nicely done, Delta, and manufacturer Wessco.

Comments

  1. Sorry this kit is awful. Where is the mouthwash, moisturizer, spritzer for refreshemnt from a well known company like Molton Brown?? When paying minimum $5k for a ticket, this is pathetic with paper wipes in tearable paper. Yuk.

    • @debra: Compared to international carriers, yes this kit is certainly lackluster. They did at least improve it slightly from the last version.
      @aadvantagegeek: That’s the shoe polisher.

Leave a Reply

Your email address will not be published. Required fields are marked *