United Airlines provided the details for the 2012 Mileage Plus program yesterday, as was widely reported and blogged. Many of the speculated changes did not actually come to pass, but there are some program details leaving many disappointed. All the specifics can be found here and I offer my comments on some of them below.…
Continental Airlines
Category Archives for Continental Airlines.
United Airlines’ presentation at the 2011 Deutsche Bank Airline Equity Conference
Jeff Smisek’s presentation yesterday at the 2011 Deutsche Bank Airline Equity Conference was a bit of a rehash of Sr. VP John Rainey’s presentation just last week, but he did speak to a couple of points I hadn’t heard before. First up, here are a few of those known items with the related slides (courtesy…
United Airlines’ Dahlman Rose Global Transportation Conference presentation
Several airline, trucking and leasing executives made presentations at the fourth annual Dahlman Rose Global Transportation Conference in New York this week. According to the firm’s CEO Kim Fennebresque, the event “serves as an ideal platform to highlight the importance of the transportation industry in today’s global economy and promote an interactive discussion between management…
United cuts schedules, WikiLeaked safety concerns, seat certs, 737 Max, GDSs and improved amenities & cabins
In other airline, hotel & travel industry news this week… Continental Airlines will be recertifying Koito-manufactured seats on 278 aircraft to meet FAA airworthiness compliance. It was discovered in 2010 that the seat manufacturer falsified test data, sending the industry into a frenzy and causing aircraft delivery and overhaul delays for airlines around the world.…
Hurricane Irene airline travel waiver summary
I compiled the following chart showing each airline’s travel waiver information due to the impact Hurricane Irene will cause on the East coast of the United States this weekend. Please keep in mind this is a dynamic situation and the airlines will likely update their waivers as conditions change. I will do my best to…
United Airlines announces $550 million investment in cabin improvements
Just released, United Airlines announces they will invest more than a half-billion dollars for cabin enhancements fleetwide. Here’s the shortlist of improvements: According to CEO Jeff Smisek: Additional items to note and questions that remain: The release states United will add flatbed seats to, “14 United 767-300 aircraft.†This sounds like they’ll convert some of…
Declining airline sales; Obama scolded; new & imploding hotels; Tilton’s United; 787 update and Strategic Airlines
In other airline, hotel & travel industry news this week… The Airlines Reporting Corporation (ARC) reported a 4.8% decrease in tickets processed in July through which virtually all airlines account. A total of 11.6 million air transactions were settled through ARC, the lowest figure for July transactions for the last six years. This could be…
United Airlines Chase Explorer Card “Baggage Claim” event & giveaway
I’m glad I read my “My Mileage Plus†email last night when it arrived. Turns out United Airlines and Chase are going on a four-city tour to promote the launch of the Mileage Plus Explorer credit card, and they’re in Los Angeles Glendale, CA today (and yesterday). Next up will be San Francisco on August…
My thoughts on the rumored United Airlines Mileage Plus changes
Ben over at One Mile at a Time gave many of us quite a shock last night when he posted details of the Mileage Plus program rumored to begin in 2012. Here’s a summary of what he learned: As for upgrade priority, the all mighty fare value on each segment will be the primary metric…
Testing airline response times and accuracy to question submitted online
A couple of weeks ago I decided to pose the same question to a number of airlines to see how quickly & accurately they would respond with an answer. While many airlines don’t publish an email for general questions, they do have online forms available to reach customer service or other departments with questions. I…