[Editor’s note: This post comes from my best friend and fellow frequent flyer, Eric. It’s his second lounge review to appear here on Frequently Flying… enjoy!]
Darren offered to post this review of a recent visit I made to the US Airways Club in Charlotte, NC. There are two US Airways Clubs in Charlotte, one in the B Concourse and one between the C & D Concourses. Once I arrived in Charlotte early off my inbound flight from Chicago, I had plenty of time before my connection so I chose the larger C&D Concourse Club.
Finding the club was easy since it’s right at the intersection of the C & D Concourses. You enter a very large area and check in with the attendants. Since I’m not a club member, I purchased a One-Day Pass for $50.00. After paying the fee, I moved into the club and walked around looking for a seat.
The main areas in the club were pretty full, so I ended up finding a spot in one of the work corral areas which were empty. There is also a Business Center and six conference rooms.
After grabbing a spot, I walked around the club looking for a refreshment stand and found one with coffee and a Flavia® machine. It lets you make your own coffee or tea from a variety of available choices. There were a couple of soup kettles offering vegetable soup and a variety of snacks, including Milano cookies, chips, spicy snack mix, cheese and cracker packets, and some olives.
I don’t know what the clubs serve during the week or high peak times, but it seemed a little barren to me. If you are looking for beverages other than coffee or tea, you have to go to the bar where they serve free beer and wine, as well as soft drinks. Other alcohol is available for a price.
After picking up a few things, I headed back to my work corral and started working on this report and wasting a bit of time surfing the internet on the free available Wi-Fi for which I was given a card when I entered. The airport itself also offers free Wi-Fi and I noticed many people using it, but didn’t test the service myself.
After working for a bit, I walked around checking out the other areas of the club, including the bar area and quiet room. I was glad to see the club that day was kid free, a change from my DTW Delta Sky Club visit a few years ago. The club seemed very quiet like at a public library where no one wanted to talk too loud. I headed for the bar and grabbed a glass of the merlot and it was pretty good, but I wasn’t expecting a fabulous glass of wine from an airline club for free.
Overall, I thought it was good product but the snack and beverage options were a little on the slim side. I know that this isn’t the BA Concorde Lounge in LHR, but I think that an airline club at an international hub should have a little more to offer its guests. I haven’t been to a United Club since the merger, but believe they have a better product and hope to put that to a test soon. [Darren’s note: No improvements since you’ve last been to a United Club, sadly. This club at least had soup!]
Would I use the club again? Of course I would. It’s a good product and on a layover of a couple hours it’s a good place to relax either before your flight or while you’re in transit. I don’t mind paying the money for a visit to a lounge, but I wouldn’t do it if I only had a 45-minute layover.
A little side note – If you ever go through Charlotte and are connecting to the E gates be prepared for a hike. I was departing from gate E38 (at the end of the concourse) and I felt like I walked a mile from the club and would never get there.
Hope you enjoyed my report.