How to navigate your MileagePlus account… ERROR 404

Just a quick post to note my discomfort with United’s homepage this afternoon. You know that central windowpane that features scrolling specials and other updates? Here’s one of the items appearing right now and it looked new to me, so I decided to click in to see if it contained any information different from what I already know.

a man in a suit holding a phoneWell, when clicking the “Preview changes†link, I was redirected to the following.

a page not found on a websiteNot good, United… not good. Mistakes happen, but if you’re trying to instill confidence in the mind of Joe Q Traveler before this weekend, 404 error messages do very little to accomplish that.

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