I just published my latest amenity kit review and I got to thinking… is my scale totally ridiculous? Who the hell ranks things on a 7-point scale?
Here was my original reasoning for a 7-point scale:
The 7-point scale should be self-explanatory and provides a bit more wiggle room than a 5-pointer. I hate the surveys out there with ranges from “strongly disagree” to “strongly agree,” or just a straight 1 to 10 scale, which in my opinion tends to cause people to focus on the extremes. Instead, my scale leaves room for a complete neutral middle ground of ‘adequate’ with extremes of ‘awful’ and ‘exceptional.
I still hold firm that a 5-point scale leaves too little wiggle room. It seems to work for hotel reviews and rankings, but I’m pretty critical in my amenity kit reviews and I want to reward (or punish) airlines that provide exceptional (or awful) amenities with a broader scale.
I originally wanted to be unique, but I’ve gotten over myself and realize people might look at my reviews saying, “What the ****?”
And so I leave it to you. What would you like the scale to be?
Please also feel free to comment your hearts out… I won’t be offended. 🙂 And if the results reveal you’d prefer a new scale, I will definitely go back and adjust all of my old reviews.