On August 23, 2011, new passenger protections were introduced, one of which increased the amount of involuntary denied boarding (IDB) compensation. A question was posed during last weekend’s Chicago Frequent Flyer Seminars as to the exact calculation, so I thought I’d go through two examples. First, the new rules are as follows: Domestic flights within…
VDB
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Oversold airline flight? Show up early to volunteer your seat and fly for free
Last month I flew a roundtrip same day mileage run on United Airlines from Los Angeles to St. Louis connecting through San Francisco. It was just an “okay” run since it didn’t net a huge amount of elite qualifying miles. The fare was $160.80 and I received 4,470 EQMs, which comes in at 3.60 cents-per-mile.…
Delta Air Lines and voluntary denied boarding aka “The Bump”
Last week, I raked in some nice compensation from United Airlines in the form of travel credits by volunteering my seat. Overselling flights has long been a common practice in the airline industry, and the airlines come out the winners much more often than the losers. Having worked in the department that handles this optimization,…