My, my it’s been an interesting morning reading the multitude of blog posts and reactions on Twitter to the “mistake” American Airlines made by adding fuel surcharges to non-British Airways/Iberia AAdvantage award tickets.
Perhaps I shouldn’t put “mistake” in quotes, as it genuinely was an error according to American’s statement:
Last night, in a routine effort to better align American to industry standards with other global carriers, American began collecting carrier-imposed surcharges on tickets for travel on other carriers’ metal.
This change was intended for revenue tickets only, but the surcharge was erroneously added to AAdvantage award redemptions on other airlines as well.
Except in the cases of British Airways and Iberia, where American currently collects these surcharges, no carrier-imposed surcharges will be applied when redeeming AAdvantage miles for award travel on other carriers. Any customers who encountered this fee in error will be fully refunded. We apologize for the inconvenience.
But would anyone really be surprised if U.S. carriers began imposing fuel surcharges on all award tickets? I wouldn’t. And I don’t think it would be illegal or out of their authority to do so.
I certainly wouldn’t like it if it happens sometime down the road, but I don’t think I’d be quite as emotional as some seemed to have taken American’s “mistake” this morning.
Now… when will American announce its new revenue requirement for elite status? 😉
– Follow Darren Booth on Twitter, @FrequentlyFlyin, for more airline, hotel and travel industry news, reviews and opinions.