On Thursday, I dedicated a post to reviewing my positive experience flying United Airlines post-system conversion this past Wednesday, and wanted to dedicate another post to a very appreciated gesture from the Captain on one of my flights that day.
I’m a huge fan of United’s Channel 9 air traffic control audio feed and I was disappointed on my outbound LAX-JFK flight that it wasn’t on. It was, however, available on my return and I decided to write a note of appreciation to the Captain during the flight. I used to just pop my head into the flight deck after arrival quickly thanking the Captain when Channel 9 was on, but I felt inspired to write a note this time after reading a recent post from Matthew mentioning that he does the same.
I handed it to one of the flight attendants in my cabin explaining what it was about and asked if she wouldn’t mind making sure the Captain received it. She was very enthusiastic to give it to him even mentioning that she understands just how many people enjoy listening in.
I ended up taking a nap shortly after giving it to her and woke a bit later to find the following on the armrest divider next to my seat.
It was so very nice of him to take the time to write a note back and since I’m such an aviation and airline geek, I loved getting the wings and 757 specification card. Small gestures like this make me very happy to be a loyal United flyer.