The Chicago Tribune reports today that United filed a lawsuit in Canada against Jeremy Cooperstock, the owner of Untied.com – a website devoted to collecting and airing complaints about United from passengers and employees. According to the article: Two suits filed in Canadian courts allege the complaint site violates the airline’s copyright and trademarks. It…
United Club Rates to Increase, 3-Year Membership Discontinuation
In case you haven’t read about this yet, or noticed it on United.com, membership rates for the United Club are scheduled to increase $25 across the board effective January 1, 2013 (spouse rates increase by $100). Here’s the current pricing valid through December 31: Also, when the conversion to SHARES took place in March, United…
Amenity Kit Review: Philippine Airlines Mabuhay Business Class
I’ve had this Philippine Airlines Mabuhay Business Class kit in my collection for a little more than a year and bring you a critique for this installment of Amenity Kit Reviews. For a better description of each category and the 7-point scale for scoring, please review my introductory post. Bag/Container: Philippine Airlines partnered with Bally…
United Airlines MileagePlus Explorer Credit Card: Good Deal?
I visited a friend last week who doesn’t fly a huge amount each year and he asked me what I thought about United’s Mileage Plus Explorer credit card. United is aggressively promoting the card (and yes… I’m featuring it here now, too), but he wondered if he should hold off applying for the current offer…
Time-Lapse of United’s 787 From Assembly to Flight
I completed my multi-part United Airlines Boeing 787 Dreamliner inaugural trip report last week, so be sure to check it out in case you missed it. Here’s a time-lapse video of how ship 3904 (registration N20904) came to be: Related posts: United 787 Dremaliner Inaugural: Introduction United 787 Inaugural Takeoff Video Video Tour Inside United’s…
Top 10 Viewed Vintage Airline Seat Maps
Instead of posting a new Vintage Airline Seat Map this week, I decided to take a look at my site’s analytics and post the top 10 viewed seat maps since I began blogging in 2010. Obviously the earlier maps have had more opportunity for greater pageviews, but the top 10 didn’t come as a surprise…
United Airlines Boeing 787 Dreamliner Inaugural: UA Flight 1209 IAH to LAX
Boarding for my third and final leg on inaugural day was a more civilized affair. While there were many passengers standing around gate C14, no one was crowding the lanes. United Dreamliner Inaugural: Introduction United Dreamliner Inaugural: Pre-Departure Festivities United Dreamliner Inaugural: UA Flight 1116 IAH to ORD United Dreamliner Inaugural: Chicago Arrival Celebration United…
United Airlines Boeing 787 Dreamliner Inaugural: UA Flight 1510 ORD to IAH
When I returned to gate C20 after a brief visit to the United Club, the gate room was as packed for the departure as it was for the arrival. A line of 25 to 35 people had already jammed the boarding lanes and after a brief delay, boarding began for flight 1510 bound for Houston.…
United’s Inconsistent First Class Meal Catering
In the past two months I’ve had a rather random assortment of meals on United Airlines that differ from what’s advertised. It’s not that big of a deal, but I’ve received what I consider a “snack†for dinner and “lunch†for a snack. On pre-merger United I could always count on a hot meal for…
British Airways Retweeted WHAT?!!
I thought United retweeting an article containing questionable customer service and reference to “losing†an unaccompanied minor was bad. But today British Airways waaaay outdid United in retweeting the following expletive-loaded tweet: I was visiting my parents today and on my laptop scrolling through Twitter before we headed to a pre-Thanksgiving/Thanksgiving lunch and nearly shouted,…