Here’s a fantastic flash back of United Airlines, and the U.S. airline industry, circa 1980. I’ve seen this hour-long video before, but just came across it again yesterday and it’s truly a gem. It really doesn’t get going until about nine minutes in with an interview of then President & CEO of United, Richard Ferris.
I jumped around a bit and found some gems, including a reporter who stated while interviewing a United executive, “anyone who has been traveling for some years will have noticed that air travel has in general become more impersonal, less comfortable and less elegant.” What would he think today?
There was also a great in-flight clip of a sparsely occupied upper deck First Class lounge on a 747 where the commentator remarks, “seems like a waste of space.”
The conversations with reservations agents are also priceless. If you don’t have an hour to spend watching, just jump around like I did and you’ll find some other remarkable moments.