As you’ve undoubtedly heard by now, Asiana Airlines flight 214 from Seoul to San Francisco had a major accident upon landing today. First, please know that my healing thoughts go out to all of those affected. I happened to be on my laptop scrolling through my Twitter client shortly after it occurred, and believe that…
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A Father’s Day Tribute to My Dad, Aviation Style
If you recall from my Mother’s Day post, I have a wonderful Mom who snuck through a side door of United’s headquarters in the 1980s to buy me something unique for my birthday from their logo shop. My Dad is equally fantastic and did everything he could to encourage and foster my passion for airlines,…
Lounge Review: American Airlines Admirals Club – Denver International Airport
I decided to use my free American Admirals Club day pass (courtesy of their recent promotion with Klout) in Denver last month, and bring you a brief lounge review. It’s located above concourse A at the north end of the A-gates bridge from the Jeppesen Terminal near an elevator shaft. The overhead signage made it…
A Quick Look at the Refreshed ‘Denver West’ United Club
United Airlines is reportedly spending $50 million this year to renovate and refresh many of its United Club locations, and I had the chance to visit the recently redone Denver West location yesterday. Basically what they’ve done is swapped out the seating for new chairs, tables and counters identical to what’s in the newest club…
Free American Airlines Admirals Club Day Pass for Klout Scores 55+
American Airlines and Klout, a web service that scores your overall social media influence, teamed up for a new contest. They’re giving away free Admirals Club day passes to anyone whose Klout score is 55 or above, plus an entry to win an annual membership. Just go to http://aa.com/klout and sign in with your Facebook…
Hotel Review: Hilton Tokyo Narita Airport, Deluxe Plus Queen Room
This past January I took a mileage run on United to Tokyo and stayed at the Hilton Tokyo Narita Airport for one night. The online rate I booked was shockingly low at only 8,000 yen (about $85) for a fully cancelable standard Hilton Queen room. The non-refundable advance purchase rate was only 1,000 yen less,…
Should Agents Process Upgrades Due to Misconnects or Close the Door?
On Saturday I flew from San Francisco to Washington Dulles on United and witnessed what could be classified as a lazy and motivated gate agent at the aircraft door. Lazy because she wasn’t going to fill the two empty seats in first class with passengers on the upgrade list, but motivated to get our delayed…
United Consolidation at SFO Delayed, Free Airport Tours Extended
Chris McGinnis reported last week that United Airlines will remain in Terminal 1 at San Francisco International Airport through at least the end of January 2014. According to his sources, the renovation of the E concourse (American’s old gates from 60-67) has been delayed for several factors, pushing the expected completion back from its intended…
United Airlines Temporarily Closes Philadelphia Club
No, this isn’t an April Fools joke. In case you missed it from UA Insider on MilePoint or Flyertalk, United announced on Saturday that the United Club in Philadelphia is closed temporarily: Hi Everyone, I wanted to give you a heads up that we have temporarily closed the United Club at PHL, due to ventilation…
Notable Airline, Hotel and Travel Industry News: February 19, 2013
Hilton has upset a lot of loyal HHonors members today (self included) with their announcement of 2013 Hilton HHonors Program Changes. They’re increasing hotel categories from eight to ten, adding seasonal pricing (read: higher redemption rates) and trying to soften the blow by adding a 5th Night Free for elites staying 5-nights or more. I’m…