I’m catching up with last week’s notable airline news items and American’s new boarding process, tested earlier this year, is a hot topic. Basically, American Airlines is now allowing those passengers without carry-ons requiring overhead bin space to board ahead of Group 2. The test of this new process, rolled out systemwide last Thursday, was…
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American Airlines Testing New Boarding Procedure
This past weekend I noticed the following Twitter exchange between @JohnnyJet and American Airlines: According to Johnny’s tweet, he noticed that American offered boarding to passengers without carry-ons in the second group, likely after those with Priority Access. Curiosity peaked, I emailed American’s PR team on Monday and received the following reply yesterday (bolding mine):…