This is absolutely hilarious. Ellen DeGeneres yesterday “explained” the new American Airlines boarding process in a public service announcement on her show. In addition to Alec Baldwin getting his own boarding group, it appears American is adding several new classifications. 😉 (Hat tip: AAdvantageGeek) – Follow Darren Booth on Twitter, @FrequentlyFlyin, for more airline, hotel…
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Is American’s New Boarding Process Destined for Failure?
I’m catching up with last week’s notable airline news items and American’s new boarding process, tested earlier this year, is a hot topic. Basically, American Airlines is now allowing those passengers without carry-ons requiring overhead bin space to board ahead of Group 2. The test of this new process, rolled out systemwide last Thursday, was…
American Airlines Testing New Boarding Procedure
This past weekend I noticed the following Twitter exchange between @JohnnyJet and American Airlines: According to Johnny’s tweet, he noticed that American offered boarding to passengers without carry-ons in the second group, likely after those with Priority Access. Curiosity peaked, I emailed American’s PR team on Monday and received the following reply yesterday (bolding mine):…