passenger protections

Tag Archives for passenger protections.

The reality of flying today and what pundits expect of the DOT and airlines

The Department of Transportation has been taking a much more active interest in how airlines sell tickets and deal with passengers during delays and cancellations. The next round of passenger protections goes live January 24, 2012 and will require airlines to advertise all-in prices inclusive of taxes and fees, allow 24-hour holds or refunds and…

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New passenger protections took effect yesterday including airline fee disclosures

The enhanced airline passenger protections I blogged about in April went into effect yesterday, specifically: Airlines will be required to refund any baggage related fee if a checked bag is lost. Don’t get too excited, though… it only applies if the bag is actually lost (i.e., never found), not delayed. Current policies will remain in…

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New federal airline passenger protections set to be announced today

The U.S. Department of Transportation is planning to release several new airline passenger regulations today. It is being reported the new rules will make all fees more transparent up-front, enhance denied boarding compensation, refund some baggage fees, and add a 4-hour tarmac delay rule for internationally arriving flights to the U.S. The full regulations have…

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