airline fees

Tag Archives for airline fees.

Are Airline Change Fees and Cancellation Penalties Fair?

I absolutely hate cancelling a non-refundable airline reservation. It feels like a kick in the gut, especially on “cheap” domestic airfares where the fee to reuse the ticket – $150 on most airlines – ends up eating away a significant portion of the overall ticket value. Last week, I was unable to travel and had…

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Using a Previously Cancelled Ticket for a New Reservation at the New United

I encountered something new that irritates me with the new United Airlines yesterday. It might be common to former Continental fliers (I’m assuming it was their policy), but it’s new to me and I figured it might be fair warning to anyone expecting the process to work the same as it did on the old…

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The reality of flying today and what pundits expect of the DOT and airlines

The Department of Transportation has been taking a much more active interest in how airlines sell tickets and deal with passengers during delays and cancellations. The next round of passenger protections goes live January 24, 2012 and will require airlines to advertise all-in prices inclusive of taxes and fees, allow 24-hour holds or refunds and…

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New passenger protections took effect yesterday including airline fee disclosures

The enhanced airline passenger protections I blogged about in April went into effect yesterday, specifically: Airlines will be required to refund any baggage related fee if a checked bag is lost. Don’t get too excited, though… it only applies if the bag is actually lost (i.e., never found), not delayed. Current policies will remain in…

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