A brief sampling of industry news that caught my attention today: Alaska Airlines inaugurated new Portland-Atlanta nonstop service today, utilizing Boeing 737-800s. The airline is offering double Mileage Plan miles on Portland-Atlanta flights for travel between August 26 – October 31. A passenger aboard an Air India flight allegedly received a shocking message on her…
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Notable Airline, Hotel and Travel News: August 23, 2013
It’s been a relatively quiet Friday in the industry, but here’s a brief summary of a few articles and other items that caught my attention today: The Wall Street Journal wrote up a piece about United Airlines’ “Secret Club for Top Fliers,” or Global Services members to the rest of us “in the know.” This…
Notable Airline, Hotel and Travel News: August 15, 2013
A brief sampling of industry news that caught my attention today: The biggest airline news story from yesterday remains as the most highlighted that I’ve seen today, namely where the Justice Department is attempting to block the American Airlines-US Airways merger, which I totally disagree with. It’s still gonna happen, everyone. Maybe not as fast…
Notable Airline, Hotel and Travel News: August 9, 2013
A sampling of industry news that caught my attention today: American Airlines will begin flying its new 3-cabin A321s between Los Angeles and New York on January 7, reports the L.A. Airspace blog. Initially, two of American’s daily flights on the route will feature the A321, increasing to six by January 31. Virgin America is…
Notable Airline, Hotel and Travel Industry News: January 28, 2013
I didn’t learn about this until yesterday and was very saddened to hear of the loss of fellow aviation geek and editor of NYCAviation.com, Matthew Molnar. The New York Times ran a very respectful article yesterday (linked above) of his passing noting his incredible passion for aviation. Delta Air Lines will debut outdoor terrace ‘Sky…
Hotel taxes, fees refunded, DOT rules, Boeing’s orders, vacation packaging, Overstock travel and more travel news
In other hotel, aviation and travel industry news last week… Last year, Chicago took the top spot as being the city that charges the most taxes to travelers in the country and effective January 1, 2012, they’ve raised hotel taxes another percentage point. It brings the hotel portion on par now with New York and…
American’s financials, Delta’s legroom, United’s new pilot rep, Google Hotel Finder and more airline & travel industry news
In other airline, hotel & travel industry news last week… An airline analyst predicts American Airlines could file bankruptcy in 2012. He points to the fact that American is “on track to lose $1.2 – $1.4 billion in 2011 and $1 – $1.3 billion in 2012.” The carrier’s cash position is also less than ideal…
Airline, hotel & online travel agency website usability study
A web usability surveyor based in Amsterdam named Usabilla just published results detailing user experiences on airline, hotel and Online Travel Agency websites. Participants were asked to perform simple tasks, such as “where would you click to get your boarding pass,†and leave additional comments about layout and other site features or functions. The full…
American Airlines is making headway & Online Travel Agency market share
American Airlines is holding firm in their commitment to further the evolution of how and where the carrier’s tickets are shopped and sold. As I previously blogged, American is seeking to reduce distribution costs by steering away from the legacy global distribution system (GDS) model used by most online travel agencies (OTAs). New signs are…
United Airlines giveth back, American Airlines taketh away
Travel agents and other third parties who supply and sell airline tickets were winners and losers this week. United Airlines reversed its policy that restricted some U.S. travel agencies from using the carrier’s merchant service account when processing airline ticket payments with credit cards. These fees, which generally represent between 1 and 3% of the…