United Airlines today introduced a new program where MileagePlus members can convert their retail gift cards with balances of $25 or more into award miles. More than 60 retailers are participating and according to the FAQs, mileage “rates are determined by market pricing, which is affected by several factors.†I have a $25 Target gift…
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United & ARC excel, TSA PreCheck expands, airport PFCs, Alaska’s new routes, idiot of the week & more news
In other airline and travel industry news last week… United Airlines reported its January 2012 operational performance and enjoyed another month of increased consolidated passenger revenue per available seat mile (PRASM) – up 8.5 to 9.5 percent. On-time performance and the number of flights successfully completed also grew about 1.1 percentage points from a year…
All airline travel waivers due to weather are not created equal
More than a year ago, I posted some general information about travel waivers and now that they’re increasing in frequency with winter weather, I thought I’d expand on a couple of points. Yesterday, United Airlines (and others) issued three separate waivers for Denver, Chicago and the Northeast. For the Denver and Chicago waivers, they isolated…
200 United Airlines MileagePlus miles for new e-miles members plus a sweepstakes
Continental sent out their weekly “News and Offers†email to subscribers yesterday and I noticed an offer for 200 “free†OnePass (soon to be MileagePlus) miles for new e-miles memberships and a sweepstakes with a grand prize of 100,000 miles. There’s a bit of work to get those 200 miles, though, as it requires you…
Targeted? Save 25% off United Airlines purchased award miles
I received the following email yesterday offering a 25% discount on United Airlines MileagePlus award miles purchased today through 11:59pm CST on Friday, February 10, 2012. The disclaimer reads, “Offer is available only if you link from this email,†and try as I might, I can’t figure out a way to share the link without…
Mileage Run Opportunity: $188.80 nets 6,712 United EQMs LAX-SFO-CLE-MCI r/t
United Airlines ended up matching the fare posted by American and Delta in the Los Angeles to Kansas City market, so here’s another mileage run opportunity post for today. This one is what I consider a “book it without thinking about it†fare since the CPM comes in at 2.81cpm. [Edited 2/8/12 7:00pm PST: United…
United Airlines complimentary upgrade failure: How to avoid it
My next favorite United Airlines flight out of LAX after any of the premium service departures to JFK is the morning 777 to Washington Dulles. I’ve never missed an upgrade on it and the flight is perfectly timed for a great array of connection opportunities at IAD. I flew it again this past week, but…
United Airlines upgrades O’Hare, completes Economy Plus reconfiguration on Continental’s long-haul 757s and launches new routes
I’ll have a full recap of other airline, hotel and travel industry news from this week probably on Monday, but there were a few noteworthy items from United Airlines this week that I think deserve a unique post. If you didn’t already know… Yesterday, the Chicago Tribune reported United-Continental is planning to upgrade Terminal 2…
Missing an upgrade due to a lazy gate agent
I’ve grown accustomed to the inconsistency I experience and witness when flying these days. From above and beyond service all the way down to outright rudeness, it’s not one specific work group that’s exempt from the swings of customer service etiquette. Last week I observed the laziness of a United Airlines gate agent at Washington…
Retro video: United Airlines in 1980 – “Diamonds In The Sky”
Here’s a fantastic flash back of United Airlines, and the U.S. airline industry, circa 1980. I’ve seen this hour-long video before, but just came across it again yesterday and it’s truly a gem. It really doesn’t get going until about nine minutes in with an interview of then President & CEO of United, Richard Ferris.…