Last week, the Direct Marketing Association named United Airlines and Macy’s joint marketers of the year. Initially, the United nod had me scratching my head. But after reading a bit more of the background and realizing how different and specialized the email are that I receive now post-merger, I pretty much agree. They still have…
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Will United’s Boeing 787 Inaugural Occur on November 4?
[Edited 10/19/12: A Media Relations representative responded to me (via my CNBC request) that the inaugural IAH-ORD flight is still on for November 4!] Rumors are floating around that United is experiencing technical issues with the sole Boeing 787 Dreamliner currently in its possession. And delivery of United’s second 787 may be slipping. Flyertalk member…
Amenity Kit Review: United Airlines Global First – 2012
United Airlines recently refreshed their amenity kit offerings now that the merger with Continental is solidly complete. I previously reviewed the new BusinessFirst kit and now bring you the Global First kit for this installment of Amenity Kit Reviews. For a better description of each category and the 7-point scale for scoring, please review my…
United to Restore Fare Class Availability Online
United announced today that they will bring back “expert mode†flight availability to users who opt-in, as well as introduce Complimentary Premier Upgrade eligibility and status displays online. United’s announcement from MilePoint: While it will be a “couple of weeks†before we see the changes, I’m very pleased with the announcement. And I’m impressed part…
Poll: Should Award Redemptions for Others Inherit Your Status?
I’ve pulled myself away from my irritation over United’s fare class availability removal long enough to read another Flyertalk thread that got me thinking. And I have a quick poll at the bottom of this post asking for your opinion. My parents recently returned from a trip I booked for them on my miles. A…
Being Schooled on United’s Complimentary Premier Upgrades
Keeping up-to-speed with how United’s reservation system processes Complimentary Premier Upgrades (CPUs) can be a daunting task. The vast majority of my flying on United Airlines this year came before the system conversion to SHARES on March 3. And all of my United flights since that date have been upgraded through other means – Regional…