Here’s a recap of additional news from this week that caught my attention: Delta Air Lines introduces the ability to track your checked bags online, as well as at self-service kiosks at its largest stations around the U.S. These upgrades also allow you to submit a missing bag report electronically, where in the past you…
American Airlines
Category Archives for American Airlines.
American Airlines celebrates 30 years of the AAdvantage program with daily deals
As widely reported this week, American Airlines is celebrating the 30th anniversary of the AAdvantage frequent flyer program with 30 days of deals. If you’re not following me on Twitter, I had posted the link to the promo when it began on Monday, and today is a great day to “Follow†AAdvantage as they’re giving…
Baseball fever airline style, award fee changes, suing Orbitz, ATC shakeup & fortune cookie miles
Here’s a summary of other news that caught my attention this week: United Airlines brings close-in award ticketing fees back for trips booked less than 21 days before departure, and modifies fees to change or cancel award tickets. Global Services and 1K members still enjoy a no fee policy across all changes. Premier Executives and…
American Airlines flights return to Expedia
At the turn of the New Year, Expedia, the country’s most visited Online Travel Agency (OTA), pulled American Airlines flights from their site after American pulled themselves out of Orbitz, another OTA. In a rare show of solidarity with a competitor, Expedia didn’t like the cards being dealt to Orbitz, namely sign up for a…
The future of airline frequent flyer loyalty programs
This past February, American Airlines, Southwest Airlines and likely others were in attendance at “Loyalty 2011,” an annual conference for all things loyalty programs. One of the main topics focused on the future of the now 30-year old marketing machines, noting specifically that the industry should evolve with the needs of those racking up the…
This week’s presentations by American Airlines & Delta Air Lines
Yesterday I expanded on a few points Jeff Smisek, United’s CEO, made to a group of investors at the JP Morgan Aviation, Transportation & Defense Conference in New York. In due diligence & out of interest in hearing what American Airlines and Delta Air Lines had to say, here is my summary of their presentations…
Updated airline travel waiver chart due to the earthquake, tsunami & related events in Japan
I’ve updated the airline travel waiver summary I posted earlier in the week, as many airlines have extended the date ranges due to the events in Japan. As always, it is recommended that you call your airline directly for assistance with rebooking and/or canceling your trip. The updated chart is in the original post, which…
Summary of airline travel waivers due to the earthquake in Japan
The U.S. State Department had previously issued a travel alert advising citizens to avoid non-essential travel to Japan through at least April 1, 2011 due to the earthquake. That advisory has been lifted, but all airlines have some type of travel waiver in place to enable rebooking or cancelling current trips to Japan for a…
Halfway to United Airlines 1K status & revisiting the Systemwide Upgrade timeline
My latest trip pushed me over the halfway point to requalifying for 1K status for 2012, and I’m thinking now that I need to retract a statement I made back in November. United Airlines announced a variety of changes to the Mileage Plus program at that time, including the deposit schedule for systemwide upgrades (SWUs).…
Airline social media, lawsuits, leaky engines, top rankings & retiring birds
Here are a few more noteworthy news items from the airline industry in the past week: Airlines have wholly embraced Facebook and Twitter as important marketing and social media portals, and some are expanding it to include flight searches and bookings like Delta Air Lines has already done. Taking it a step further, though, is…