Several smaller stories in the airline, hotel & travel industry caught my attention this week and I’ve summarized them below: A Canadian couple sued Air Canada and won an award of C$12,000 (plus an apology) from the airline failing to serve them “in French” aboard their flights to the United States. Records show the passenger,…
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100 ANA Mileage Club miles for online survey (ANA award tool info)
All Nippon Airways (ANA) sent me an email today offering 100 Mileage Club miles for participating in an online survey. I received it since I subscribe to their ANA Mileage Club (AMC) “Mail Magazine” and the offer is as follows: As many of you know, the ANA award tool is bar none the premier way…
American Airlines orders jets, posts Q2 loss, closes a call center and prohibits primates
As widely reported, American Airlines announced an industry record aircraft order yesterday for 460 jets spread across Boeing and Airbus. American’s tweets came alive in the morning and I clicked through one and watched part of the live stream from a Dallas Admirals Club where American’s Chairman & CEO Gerard Arpey made the formal announcement…
Vintage Airline Seat Map: Eastern Airlines L-1011 TriStar
It’s time for another edition of Vintage Airline Seat Maps and I’ve selected the Eastern Airlines Lockheed L-1011 TriStar appearing below. The L-1011 was the DC-10 alternative with both aircraft exhibiting nearly the same design and passenger volume. Eastern Airlines took delivery of the very first L-1011-1 in early April of 1972 and began passenger…
United Airlines Red Carpet Club survey
Yesterday I received an email inviting me to “share your opinions about being a Red Carpet Club member,†as it was so titled. Fantastic, I thought, that United Airlines wants feedback from current RCC members and I was hoping to give some praise and criticism since I figured they’re gathering direct input for the eventual…
Amenity Kit Review: British Airways First Class (Spring 2011)
Non-U.S. airlines tend to invest more heavily in their amenity kits and the British Airways First Class kit reviewed below is no exception. For a better description of each category and the 7-point scale for scoring, please review my introductory post here. Bag/Container: British Airways partnered with Anya Hindmarch to design the case for their…
Review: Hilton Los Angeles Airport and Towers King Room 1717
I’ve stayed at the Hilton LAX now several times in my quest to maintain Gold status in the HHonors program, so I think it’s about time I publish a review of the property here on my blog. I booked an advance purchase rate for a Towers King room on a previous return from a lengthy…
Advice needed: What to do with 100,000 Club Carlson hotel points
Last year I began my mattress running addiction with the Carlson group of hotels, mainly Radisson and Country Inn & Suites here in the U.S., after having stayed at several properties and been comped Silver elite status. Not usually in any conversation in terms of preferred hotel loyalty programs, I started with Radisson since they…
New United Airlines minimum check-in times started June 15, 2011
I hadn’t known of this change until grabbing the flyer below last weekend at LAX, but United Airlines rolled out new minimum check-in times that became effective June 15, 2011. It looks to me like they’ve aligned things with Continental’s timelines and while still requiring 45 minutes at most major airports when checking bags (30…
Tom Stuker’s 10 million mile United Airlines celebration Part 2
As I mentioned yesterday, I was incredibly fortunate to have been invited to Tom Stuker’s 10 million mile celebration at United’s Red Carpet Club in Chicago on Saturday. Tom is active on Flyertalk and had extended invites to 20 people for the event, so since I had already had plans to be flying through Chicago…