This week’s video is another one by yours truly summarizing the United Airlines Friends & Family event at San Francisco Airport on October 10, 2010. United was gracious enough to invite some Flyertalkers to the event, and I flew up to enjoy the day. I missed out by minutes seeing the United 747 Golden Gate…
United Airlines
Category Archives for United Airlines.
Reservations and revenue management systems at the new United Airlines
Last week, United Airlines made several decisions regarding which systems and technology platforms they will use in the merged airline. Matthew provides an excellent summary table in his blog post on the subject, and I’d like to add my thoughts on a couple of the areas. First, and creating the most discussion, is their decision…
Flying on Christmas Day and a thank you card from United Airlines
I had flown on Christmas Day before, but never remembered it being as quiet as it was yesterday. Granted I was only taking one short flight from Reno to Los Angeles, and you can’t really call Reno a bustling airport to begin with, but it still seemed unusually empty. I obsess over checking my itineraries…
The comfort of my travel routine & people watching at 5:00am
George Clooney’s character in “Up In The Air†had a specific and efficient routine when traveling. From packing his bag at home, to checking in at the kiosk, to getting through security and entering the lounge, it was essentially a well choreographed ballet. I, too, have my own routine, and while it is just that…
United Airlines giveth back, American Airlines taketh away
Travel agents and other third parties who supply and sell airline tickets were winners and losers this week. United Airlines reversed its policy that restricted some U.S. travel agencies from using the carrier’s merchant service account when processing airline ticket payments with credit cards. These fees, which generally represent between 1 and 3% of the…
Amenity Kit Review: United Airlines First Class (Fall 2010)
I’ve selected the current international first class kit from United Airlines for my first amenity kit review. For a better description of each category, and the 7-point scale for scoring, please review my introduction post here. Bag/Container: The nylon/canvas bags come in varied colors, include leather accents attached to the zipper, and a gold fabric…
Video: Lufthansa First Class trip report from Bangkok to Los Angeles via Frankfurt
I posted part one of my Lufthansa First Class experience last week, so here’s part two of my video trip report. While Lufthansa isn’t ranked quite as high as many of the Asian carriers in terms of inflight service, I had incredible crews on all of my flights and couldn’t have asked for more. Enjoy!
Star Alliance encouraging Virgin Blue to join
Virgin Blue’s CEO John Borghetti was in attendance at the Star Alliance CEOs meeting this week in Queenstown, New Zealand. This is actually encouraging news, and something I thought wasn’t in the cards since they ended their limited codeshare agreement with United Airlines back in 2009, and have since partnered up with Delta. This newer…
Continental Airlines offers 3- or 7-day reservation holds that lock in the airfare
Yesterday, Continental Airlines announced a new FareLock service that allows you to hold a reservation for three or seven days and lock in the ticket price. Starting at $5 for a 3-day hold, and $9 for a 7-day hold, this seems to be a smart and easy-to-implement ancillary revenue stream. I did a couple of…
United Airlines replaces Delta as the official airline of the PGA Tour
Last week, the PGA Tour signed a deal with United Continental Holdings making United its official carrier from 2011 through 2015. Delta previously had that honor for the past 25 years, and no reason was given for the change (not surprisingly). Players and other members of the PGA, Nationwide and Champions Tours will be granted…