I woke up about an hour ago and opened my blinds to see the 7:10am United Express flight take to the skies out of Burbank airport, so knew at the minimum United was getting flights out this morning. Then I booted up my Mac and took a mini-tour of United.com and saw just a few things out of whack, such as my mileage balance, but wasn’t worried assuming everything will work itself out.
I then asked the Twitterverse how things were looking and Seth (Wandering Aramean) said things were just fine at CLE and LGA this morning and others reported that United is aware of the mileage balance issue and claims correct figures should appear within the next 24 hours. One follower reportedly had a 55-minute wait when calling the Premier line, which definitely seems excessive, but hopefully he got through.
Taking a closer look at United.com, all of my reservations made the transition successfully, though they display this message at the top.
I actually doubt I need to call to have the tickets reissued, so will just let things play out and check back. Curious about the rest of the day’s Burbank flights, I went to look up flight status only to find Burbank doesn’t exist.
That’s probably because Continental didn’t fly to BUR… another minor bug they’ll certainly work out in time.
I’m sure as the day progresses we’ll hear about some issues, but at this point, things seem pretty quiet and uneventful. How have you fared?