According to Flyertalk member SFOFastAir, allegedly a United employee, new irregular operations guidelines were recently introduced. And it sounds like they might be pretty darn good. Here’s what (s)he said on Flyertalk: New guidelines for handling customers during IRROPs were published this week. The new guidelines have just about everything that I’ve seen that FTers…
irregular operations
Tag Archives for irregular operations.
Air Transport World webcast summary on responsive airlines
Yesterday I listened into another webcast from Air Transport World entitled “Responsive Airlines: Secrets to Real-Time Visibility and Control.†The theme of this hour long discussion surrounded around how airlines can better manage internal systems & processes when a service disruption occurs, and the steps necessary to get back on track through enhanced technology all…