A sampling of industry news that caught my attention today: You can again track your American Airlines AAdvantage account activity with AwardWallet. New security measures have been put in place at AwardWallet to American’s satisfaction, re-opening access for members. Here’s hoping Delta, Southwest and United return eventually! American Airlines is hiring 80 work-from-home reservations agents…
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Notable Airline, Hotel and Travel Industry News: August 30, 2012
A judge ruled American Airlines’ antitrust suit against Orbitz, Travelport and Sabre may proceed after finding reasonable grounds that the companies orchestrated a boycott of American. All parties, however, agreed for a stay as they seek renewed negotiations. Avis is dropping their “We Try Harder” slogan, used for 50 years, for “It’s Your Space.” They…
Hilton, Hyatt & Sheraton news, Economy Plus deactivated, car rental profits, another celeb disses American & idiot of the week
In other hotel and travel industry news last week… Hilton Hotels & Resorts completed renovations of the former International JFK Airport Hotel and officially opened its doors last week as the Hilton New York JFK Airport. This marks the chain’s sixth property in the New York metro area (excluding New Jersey). The JFK hotel features…
Delta layoffs, Qantas strikes, 747-8 livery, Hawaiian Disney, GDS lawsuit, TSA news and 757 replacement
In other airline, hotel and travel industry news this week… Delta Air Lines will be laying off 200 employees, the majority of which from their headquarters in Atlanta. This combined with another 2,000 employees taking voluntary buyouts, the airline claims soft demand, fuel prices and reduced capacity make the workforce reductions necessary. Engineers at Qantas…
United cuts schedules, WikiLeaked safety concerns, seat certs, 737 Max, GDSs and improved amenities & cabins
In other airline, hotel & travel industry news this week… Continental Airlines will be recertifying Koito-manufactured seats on 278 aircraft to meet FAA airworthiness compliance. It was discovered in 2010 that the seat manufacturer falsified test data, sending the industry into a frenzy and causing aircraft delivery and overhaul delays for airlines around the world.…
Online bag tracking, new US-Australia service, Hilton lobby revamp, suing Sabre & first quarter losses
Here’s a recap of additional news from this week that caught my attention: Delta Air Lines introduces the ability to track your checked bags online, as well as at self-service kiosks at its largest stations around the U.S. These upgrades also allow you to submit a missing bag report electronically, where in the past you…
Market leader Sabre joins the battle against American Airlines
Since I last posted about the battle between American Airlines and Online Travel Agencies (OTAs), an even bigger player entered the mix. Sabre, the global distribution system (GDS) birth child of American in the 1960s, initially downgraded American’s flights in their displays and eliminated discounts to the carrier last week, but American won an injunction…
United Airlines giveth back, American Airlines taketh away
Travel agents and other third parties who supply and sell airline tickets were winners and losers this week. United Airlines reversed its policy that restricted some U.S. travel agencies from using the carrier’s merchant service account when processing airline ticket payments with credit cards. These fees, which generally represent between 1 and 3% of the…