A sampling of industry news that caught my attention today: You can again track your American Airlines AAdvantage account activity with AwardWallet. New security measures have been put in place at AwardWallet to American’s satisfaction, re-opening access for members. Here’s hoping Delta, Southwest and United return eventually! American Airlines is hiring 80 work-from-home reservations agents…
Airlines (General)
Category Archives for Airlines (General).
Notable Airline, Hotel and Travel News: August 5, 2013
A sampling of industry news that caught my attention today: JetBlue officially announced its new premium transcontinental product, a video of which made the rounds over the weekend. The airline will operate a sub-fleet of 11 Airbus A321s sporting the luxe product on JFK-LAX/SFO routes beginning Q2 2014. And I was wrong in my original…
Forbes Lists World’s 7 Best First Class Amenity Kits
Forbes today published its list of the world’s seven best first class amenity kits, and they’ve selected some decent and not-so-decent ones. The article begins with: Whether you’re the person who gives the airline amenity kit a cursory rummage before stowing it away or a hoarder who drools over deluxe eye masks and luxury cosmetics,…
Notable Airline, Hotel and Travel News: August 2, 2013
A sampling of industry news that caught my attention today: There’s word that JetBlue may reveal its new first class-style premium seat on Monday in San Diego at the Global Business Travel Association conference. The new product is expected to appear on select Airbus A321 transcon flights in 2014, including JFK to LAX. American Airlines…
Notable Airline, Hotel and Travel News: August 1, 2013
A sampling of industry news that caught my attention today: Delta Air Lines will launch hourly Shuttle service from Los Angeles to San Francisco beginning September 3. It’ll reportedly be all Embraer 175 service with upgraded amenities, including free newspapers, beer and wine for all passengers. This bumps Delta’s frequency on the route up from…
Always, ALWAYS Double Check Phone Agent Bookings Online for Errors
I booked a new United Airlines reservation over the phone yesterday using a canceled ticket from earlier this year… and the agent (or SHARES, United’s reservations system) made a mistake. I’m very much a do-it-yourself kind of person when it comes to making airline reservations and prefer booking trips myself directly on United’s website. Normally,…
Notable Airline, Hotel and Travel News: July 31, 2013
A sampling of industry news that caught my attention today: A Delta Air Lines passenger abandoned several of his bags in Seattle to avoid paying $1,400 in overweight luggage fees. It created quite a stir at the airport and a co-author of the linked article later tweeted that it ended up being four out of…
Notable Airline, Hotel and Travel News: July 30, 2013
A sampling of industry news that caught my attention today: The Department of Transportation fined Southwest Airlines $200,000 for violating the price advertising rule by not allocating a sufficient number of seats at advertised prices. One example: zero seats were available on any day during a $66 fare promo period for flights between Dallas and…
Notable Airline, Hotel and Travel News: July 29, 2013
A sampling of industry news that caught my attention today: A United Airlines customer service rep and his wife have been charged with theft after stealing checked bags from passengers who ended up being diverted from San Francisco in the wake of the Asiana Airlines crash. Speaking of the Asiana crash, the FAA is urging…
Happy Fourth of July! Top 10 Posts January-June 2013
It’s our Independence Day holiday here in the U.S., and it’s given me time to pause to realize the fact that (more than) half of the year has already passed. It’s crazy how time has flown for me this year. I looked back at the top 10 viewed posts written so far in 2013 here…