The 23rd annual Airline Quality Rankings were released showing passenger complaints have jumped by 20 percent over last year and denied boardings are also on the rise. Also noteworthy are Virgin America taking the “winning” spot for quality and United Airlines coming in last. United Airlines will cut its daily nonstop flight from Washington Dulles…
Hotels
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Notable Airline, Hotel and Travel Industry News: February 21, 2013
United Airlines is pulling all Boeing 787 Dreamliners out of service until at least May 12, at which time they intend to launch Denver-Tokyo nonstop flights. A company spokesperson said other 787 flights will be held until June 5, pending successful resolution of Dreamliner issues. Southwest Airlines has expanded its live television programming to all…
Notable Airline, Hotel and Travel Industry News: February 19, 2013
Hilton has upset a lot of loyal HHonors members today (self included) with their announcement of 2013 Hilton HHonors Program Changes. They’re increasing hotel categories from eight to ten, adding seasonal pricing (read: higher redemption rates) and trying to soften the blow by adding a 5th Night Free for elites staying 5-nights or more. I’m…
Notable Airline, Hotel and Travel Industry News: February 18, 2013
Probably the most reported airline news story today is about a man who allegedly smacked a crying child on a Delta Air Lines flight adding a racial slur as he did so. Abhorrent behavior on the “adult’s” part, and his employer reportedly took swift action in firing him. “Buh-bye.” United Airlines modified some checked baggage…
Notable Airline, Hotel and Travel Industry News: February 14, 2013
The obvious and most notable news today was the long-awaited official merger announcement by American Airlines and US Airways. The $11 billion deal will create the world’s largest airline. Here’s a look at what the eventual AAdvantage frequent flier program might look like. But there was also other interesting news to report, including Polish airline…
Notable Airline, Hotel and Travel Industry News: February 12, 2013
All Nippon Airways (ANA) has been named Airline of the Year by Air Transport World. ANA won based on its exceptional financial performance, fiscal management, customer service and technology leadership. Silver Airways (based in Florida and one I’ve never heard of) won Regional Airline of the Year. Virgin America will launch new service to Austin…
Notable Airline, Hotel and Travel Industry News: February 11, 2013
At the risk of beating a dead horse, have you heard an announcement is likely this week regarding a possible American-US Airways merger? Board meetings scheduled for today were pushed to Wednesday. Delta Air Lines today announced a new expansion of Terminal 4’s Concourse B at JFK that will add 11 more gates. The new…
Notable Airline, Hotel and Travel Industry News: February 5, 2013
American Airlines has a new sweepstakes offering a slew of prizes, including first class tickets for two, Admirals Club memberships, tablets, headphones and more. Daily drawings for 1,000 AAdvantage miles are also a part of the promo. Boeing has asked the FAA to resume 787 test flights to aid in finding a cause of the…
Notable Airline, Hotel and Travel Industry News: February 1, 2013
A lawsuit filed by a United Airlines Million-Miler will proceed, as a judge threw out United’s request to have it dismissed. Well… parts of the lawsuit were dismissed, but others are still in play. The judge said, “At this stage of the litigation, the court finds it plausible that defendants had a contract with Million…
Hotel Review: Hilton Boston Logan International Airport
The unadvertised promotional United Global First fare to Tokyo I flew on last week had limited domestic origins, Boston being one of them. And since I’m getting “old†and can no longer handle nonstop flying over several days, I flew into Boston the day before my BOS-SFO-NRT segments and booked into the Hilton attached to…