Boeing pilots took United Airlines’ first Boeing 787 Dreamliner on a test flight around the skies of Seattle yesterday. Various systems were checked, including cabin pressurization, avionics, navigation and communications systems. United expects to take delivery of the aircraft in late September. Carlson Rezidor Hotel Group’s CEO, Hubert Joly, resigned suddenly on Sunday to take…
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United Airlines Retweeted WHAT?!
United isn’t known for its social media prowess. Particularly on Twitter where it has a minimal presence compared to other domestic airlines. Yesterday afternoon I saw a rare retweet from them that linked to a third-party article. Intrigued, I clicked in to read the article. It was written by Peter Shankman, a well-known entrepreneur, author,…
United’s Generous Compensation, Yet Impersonal Reply About My Cancelled Flight
I posted last week about how I proactively rebooked myself and was able to keep my upgrade after my United Airlines Sydney to Los Angeles flight cancelled. The next day, I emailed ‘1K Voice’ asking for compensation for the 24-hour delay and subsequent expenses incurred for an extra day in Australia. I further explained that…
A Tale of Obsessive Flight Tracking Leading to Proactive Rebooking
My return from Sydney on United Airlines last week was delayed by one day due to a combination of a mechanical problem and the crew exceeding their duty time. It wasn’t my flight, actually, but rather that of the inbound aircraft that would have been United 840 back to LAX on Friday, August 3. Being…
Video of my takeoff from Sydney today
It was a stunning day in Sydney today. I’m fighting jet lag, but did manage to upload the video of my takeoff from Sydney today onboard United Airlines flight 840 to Los Angeles (yes… yes… I know… my electronic device was on and it shouldn’t have been). I was supposed to be on yesterday’s flight,…
Video Tour Inside United’s First Boeing 787
Here’s a very thorough video tour inside the first United Airlines Boeing 787 that rolled out of the paint shop this week. Kudos to the videographer for a great tour!
United’s Smisek Apologizes, Front-end Improvements Coming to SHARES
Tidbits of information about forthcoming improvements to SHARES, the reservations system for United Airlines, were revealed during the second quarter earnings call last week. In addition to apologizing for a range of customer disservice issues we’ve all experienced since March 3 (seat assignments falling off, missing upgrades, miles not posting, etc.), CEO Jeff Smisek said,…
Flight Review: United Airlines BusinessFirst Los Angeles to Sydney
It has been a few years since I’ve been back for a visit to Australia and given my relative work flexibility nowadays, this year ended up being a perfect time to spend another couple of weeks down under. Also, with my flexibility, I was able to book flights on United for which confirmable upgrade space…
Vintage Airline Seat Map: United Airlines Boeing 747-400 OP
As I’ll be flying a United 747 this week to Australia, I looked back at all the seating configurations United had over the years and bring you one from 1998 for this installment of Vintage Airline Seat Maps. It’s not that vintage, I know, but it was a unique layout given the amount of premium…
Flight Review: United Airlines BusinessFirst Newark to Dublin
I thought about doing a full-fledged trip report for my recent trip to Ireland, but decided against it as flying United internationally isn’t quite as exciting as some of my other travels. That said, I did habitually take pictures of everything, so here’s my first stand-alone “flight review†of United Airlines flight 22 from Newark…