In other airline, hotel and travel industry news this week… Delta Air Lines will be laying off 200 employees, the majority of which from their headquarters in Atlanta. This combined with another 2,000 employees taking voluntary buyouts, the airline claims soft demand, fuel prices and reduced capacity make the workforce reductions necessary. Engineers at Qantas…
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Lufthansa customer service response very late, but appreciated
One of my readers sent me an email shortly after I posted my amenity kit review of Lufthansa’s First Class Bogner kit from earlier this year. She, too, really enjoyed the lotion found in the lavatories during her first class trip and wanted to know if I knew the brand. Most carriers nowadays team up…
Amenity Kit Review: Lufthansa First Class Bogner kit (Fall 2010)
It’s time for another Amenity Kit Review and I chose the Lufthansa Bogner kit I received last September when I flew First Class from Seattle to Frankfurt. For a better description of each category, and the 7-point scale for scoring, please review my introduction post here. Bag/Container: Shortly after boarding and settling into my seat,…
Video: Lufthansa First Class trip report from Bangkok to Los Angeles via Frankfurt
I posted part one of my Lufthansa First Class experience last week, so here’s part two of my video trip report. While Lufthansa isn’t ranked quite as high as many of the Asian carriers in terms of inflight service, I had incredible crews on all of my flights and couldn’t have asked for more. Enjoy!
Video: Lufthansa First Class trip report from Los Angeles to Bangkok via Frankfurt
Instead of posting someone else’s video from YouTube this week, I’ll post one of my own. Here is part one of my video trip report from September this year, where I flew First Class from Los Angeles to Seattle to Frankfurt to Bangkok. I’ve heard good reviews of the Lufthansa soft product, and definitely wanted…