united airlines

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Redeeming United Airlines customer appreciation certs post system conversion

This past weekend I completed another mileage run with United rolling me past the 45,000 EQM mark for the year and I – as well as many other passengers in Business Class – scored a customer appreciation certificate for a faulty video system onboard a new configuration 777 from Los Angeles to Washington Dulles. Movies…

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United to Istanbul, Delta’s Wi-Fi & codeshares, American to re-gauge, US Airways objects to PHL expansion and more airline news

In other airline industry news this week… United Airlines announced new daily nonstop service from Newark to Istanbul effective July 1, 2012. Initially the route will be flown with United’s current international 767-300ER aircraft with three classes of service, but beginning August 28, the airline will swap in a new configuration that features BusinessFirst, Economy…

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Geek out on tables? United Airlines fleet data as of 12/31/2011

United Airlines yesterday released their annual 10-K report as required by the U.S. Securities and Exchange Commission – a light 238 pages of company history, industry information, financial statements and more. I geek out reading through these and will take some time to do so as there are often noteworthy nuggets of information not released…

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Behind the scenes at United Airlines’ test kitchen

Last week, the Chicago Tribune published an insightful article focused on a United-Continental merger related item not often reported in such detail – the consideration given to airline meals and galley equipment. Reporter Gregory Karp spent a day at the United Airlines test kitchen in suburban Chicago speaking with chefs, executives and other staff who…

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United Airlines to convert some international 767-300s into two-cabin aircraft?

United Airlines today announced new daily nonstop service from Newark to Istanbul, Turkey effective July 1, 2012, pending government approval. More interesting, however, is the planned aircraft configuration the route will experience effective August 28. According to the press release: Now here’s the revealing part: Unless I missed a previous release, this is the first…

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U.S. airlines improve stats, United sells a hotel, mind-picking hotel execs, IHG changes and more airline, hotel & travel news

In other airline, hotel and travel industry news last week… The Department of Transportation’s Bureau of Transportation Statistics released 2011 full-year data for a variety of airline metrics last week. Among them are several positive results when compared to 2010 and previous years, including the best on-time results in a December for the past 17…

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Delta’s 747s, PeoplExpress returns, American’s loss, pets flying cargo, Spirit reenters Denver & more airline news

In other airline industry news this week… Delta Air Lines announced this week new interiors featuring lie-flat seats in BusinessElite and “slim line” seats with individual entertainment units as well as an Economy Comfort section in coach will be seen on all 747-400 aircraft by October 2012. A total of 48 seats will occupy the…

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United Airlines to rebrand international cabins & upgrade premium amenities

United Airlines today announced the rebranding of international cabin classes and the upgrade of food, entertainment and amenities on those flights. United First will be named United Global First on three-cabin aircraft and Continental’s BusinessFirst name will replace United Business beginning March 3, 2012. The enhanced amenities will include: Additional in-flight food choices, including a…

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Mileage Run Opportunity: $169.20 nets 5,439 United EQMs IAD-GEG r/t

Well here’s a surprise. I’m used to seeing fare wars in major markets with a lot of competition, so did not anticipate finding this fare today on United offering a $63 one-way ticket from the Washington, D.C. group of airports to Spokane, WA. I haven’t spent too much time finding ideal connection opportunities for this…

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Preparing for the upcoming United Airlines system conversion

In a little more than two weeks, United Airlines will switch reservations systems from Apollo to Shares, merging all itineraries from Continental and United onto one platform. Other carriers who recently made similar technology shifts were plagued with problems when they flipped the switch, but United is hoping to avoid similar embarrassments. United’s CEO Jeff…

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