Seattle-Tacoma International Airport is about to begin a major realignment that will purportedly cost the airport and airlines upwards of $100 million during the next two-years. It will basically uproot and relocate every carrier’s current terminal lobby locations and gate areas. The dynamic nature of the airline industry, with new entrants, consolidations and defunct carriers,…
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Frequently Flying marks one year of blogging!
Happy anniversary to me! I officially launched this blog one year ago today and when I look back at my initial posts I’m a bit embarrassed at their immaturity, but can see how I’ve developed my writing skills and I’m happy with Frequently Flying today. It’ll only get better. This has been an amazing year…
EVA Airways’ alliance, DOT monitors Twitter & approved AA/QF, American’s Flagship at LAX, TSA trusted traveler, Kevin Spacey, GDSs profit and Asiana expands
In other airline, hotel and travel industry news this week… EVA Airways has come out and acknowledged they are “in aggressive talks” to join either the oneworld or Star Alliance by 2013. Here in the U.S. they fly to Anchorage, Seattle, San Francisco, Los Angeles and New York’s JFK. To me, Star seems more fitting…
Truth and B.S.: An interview with United Airlines CEO Jeff Smisek
A pair of Associated Press writers recently sat down with Jeff Smisek, CEO of United Airlines, and probed him for his thoughts on the current state and future of both United and the airline industry overall. Interviews of this type tend not to reveal anything new or juicy, but I still try to read between…
United Airlines DEQMs 11/3/11 – 1/31/12 ORD-LAX/SFO/SNA (CA/IL residents only)
United Airlines today announced a double elite qualifying mile offer for California and Illinois residents only. Details are as follows and I deliberately cut & pasted this from United’s website in the interest of time (and my employer’s pardon)! Registration is required here. For what it’s worth, the cheapest W-fare roundtrip LAX-ORD is $339.40 all-in…
Involuntary Denied Boarding compensation explained
On August 23, 2011, new passenger protections were introduced, one of which increased the amount of involuntary denied boarding (IDB) compensation. A question was posed during last weekend’s Chicago Frequent Flyer Seminars as to the exact calculation, so I thought I’d go through two examples. First, the new rules are as follows: Domestic flights within…
Upgraded, downgraded and well compensated yesterday flying United Airlines
I flew back to Los Angeles from the Chicago Seminars yesterday and encountered what ended up being a fun screw up on United Airlines’ part. The agent working the first flight began boarding as usual and I was about the sixth or seventh person scanned and made my way onto the jetway. The flight attendant…
Qantas shuts down, third quarter airline financials, inflight food, premium traffic growth slows, Google adds OTAs to Flight Search and café diversions
In other airline, hotel and travel industry news this week… [Edited last minute to include:] Qantas CEO Alan Joyce has taken severe action and cancelled all flights in response to continued pressure by three union groups at the airline. He states, ”They are trashing our strategy and our brand. They are deliberately destabilising the company…
The 2011 Chicago Frequent Flyer Seminars have arrived!
It’s officially here! Tonight begins the 2011 Chicago Frequent Flyer Seminars and I’ll be in attendance for the entire weekend. The event has sold-out and it promises to bring an uncompromised amount of education to all areas we mile and point fanatics care about. I’m looking forward to meeting everyone and am certain I’ll pick…
Delta Air Lines is tops with travel managers, consumer airline reviews often differ
Most airline reviews posted in the mainstream media are traveler-based specifically focusing on the opinions of the end-user. Earlier this month, Business Travel News published the results from its 14th annual Airline Survey of 716 corporate travel managers and buyers, of which 406 represent or manage the accounts of companies who spend in excess of…