In other airline industry news this week… American Airlines CEO Tom Horton issued a letter to employees this week outlining a redesign of the carrier’s management structure that will more than certainly involve layoffs. Several executives left at the end of 2011, and this letter points to additional tough decisions that will be made in…
Alaska Airlines
Category Archives for Alaska Airlines.
Airline of the year, fuel stops, American’s cuts, airfare by weight, attendant assault, Southwest expands and Hawaiian breaks a record
In other airline industry news this week… Air New Zealand was named Airline of the Year by Air Transport World Magazine as part of its 38th Airline Industry Achievement Awards. ATW bestowed the honor to NZ due to “industry-leading innovation and motivation of its staff which resulted in exceptional performance across market position, customer service,…
Infographic: The best U.S. airports for business travelers
I’m a fan of infographics and this one is pretty neat. Using data from PC World, the New York Times and Executive Travel Magazine, it shows connectivity at several airports across the United States, an overview of Wi-Fi on airlines and top tech devices. I’m a little surprised they left off many of the busiest…
Vintage Airline Seat Map: Jet America Airlines MD-82 from 1987
It’s time for some narrowbody love for this installment of Vintage Airline Seat Maps. Not to be confused with the Jet America that planned to begin service in 2009, but never got off the ground, Jet America Airlines was a Long Beach, California-based carrier that operated from 1981 until 1987. The carrier had eight of…
Mileage Run Opportunity: $256.20 nets 6,838 United EQMs LAX-SFO-IAD-CMH r/t
[Edited: 12/8/11 at 6:00pm PST: This fare is no longer available] Ready to start mileage running in 2012? There appears to be a bit of a Columbus fare war out there tonight originating in Los Angeles (sorry San Francisco and Seattle, no love for you here). Alaska, American, Continental, Delta and United have the same…
Sea-Tac Airport embarking on $100 million overhaul: Greater need for “Airport of the Future”
Seattle-Tacoma International Airport is about to begin a major realignment that will purportedly cost the airport and airlines upwards of $100 million during the next two-years. It will basically uproot and relocate every carrier’s current terminal lobby locations and gate areas. The dynamic nature of the airline industry, with new entrants, consolidations and defunct carriers,…
Hurricane Irene airline travel waiver summary
I compiled the following chart showing each airline’s travel waiver information due to the impact Hurricane Irene will cause on the East coast of the United States this weekend. Please keep in mind this is a dynamic situation and the airlines will likely update their waivers as conditions change. I will do my best to…
Testing airline response times and accuracy to question submitted online
A couple of weeks ago I decided to pose the same question to a number of airlines to see how quickly & accurately they would respond with an answer. While many airlines don’t publish an email for general questions, they do have online forms available to reach customer service or other departments with questions. I…
In other airline, hotel and travel industry news this week…
Several smaller stories in the airline, hotel & travel industry caught my attention this week and I’ve summarized them below: A Canadian couple sued Air Canada and won an award of C$12,000 (plus an apology) from the airline failing to serve them “in French” aboard their flights to the United States. Records show the passenger,…
Review: United Airlines premium service portable media digEplayer
Earlier this year United Airlines replaced the media players handed out to first and business class passengers on their premium service (p.s.) flights between New York’s Kennedy Airport and Los Angeles/San Francisco. I’ve flown four flights now with the new players manufactured by digEcor and offer my review here. These are similar players to those…