United Awarded Marketer of the Year, Plus Some Insightful Nuggets

Last week, the Direct Marketing Association named United Airlines and Macy’s joint marketers of the year. Initially, the United nod had me scratching my head. But after reading a bit more of the background and realizing how different and specialized the email are that I receive now post-merger, I pretty much agree. They still have…

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Pod-Like Capsule ‘Air Lair’ Passenger Seating Concept

Here’s a unique passenger seating concept. My initial reaction to the design is “ehh… I don’t think so… too confining.” I’m not so certain I’d like to sit in a pod on a long-haul international flight. Using a projector for in-flight entertainment is a giant step backwards in my opinion. And how many people would…

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Vintage Airline Seat Map: United Airlines Boeing 767-300 (1998)

Here’s United’s original international configuration of their Boeing 767-300 fleet for this installment of Vintage Airline Seat Maps. Seating a total of 206 passengers, first class offered 10 seats in the 2-1-2 configuration, business class (then called Connoisseur Class) was in the typical 2-2-2 layout with 38 seats and coach seated 158 passengers in the…

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Will United’s Boeing 787 Inaugural Occur on November 4?

[Edited 10/19/12: A Media Relations representative responded to me (via my CNBC request) that the inaugural IAH-ORD flight is still on for November 4!] Rumors are floating around that United is experiencing technical issues with the sole Boeing 787 Dreamliner currently in its possession. And delivery of United’s second 787 may be slipping. Flyertalk member…

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Radisson’s 1 for 1 Promo Registration Still Open, Plus More Club Carlson News

I’m catching up with all the Q4 hotel promotions this week and was happy to discover I was still able to register successfully for the Radisson 1 for 1 promotion. And I took a look at the other Club Carlson promotions out there currently and summarize them here. 1. Radisson 1 for 1 – Stay…

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United Airlines Star MegaDO ‘Geeks’ Video Contest

In catching up with things I missed while I was offline these past couple of weeks, I see United has a nifty contest out there for a chance to win a seat on the upcoming Star Alliance MegaDO. I made a video and submitted it today via the simple process explained here. There is a…

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Amenity Kit Review: United Airlines Global First – 2012

United Airlines recently refreshed their amenity kit offerings now that the merger with Continental is solidly complete. I previously reviewed the new BusinessFirst kit and now bring you the Global First kit for this installment of Amenity Kit Reviews. For a better description of each category and the 7-point scale for scoring, please review my…

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Personal Post: I’m Alive!

Thank you so much to all of you who expressed concern for me over the past two weeks. If I don’t respond to your email, comment or tweet personally, please don’t take it personally… I’m just getting my strength back. I did indeed have a severe medical situation occur which required hospitalization for the majority…

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Using a Previously Cancelled Ticket for a New Reservation at the New United

I encountered something new that irritates me with the new United Airlines yesterday. It might be common to former Continental fliers (I’m assuming it was their policy), but it’s new to me and I figured it might be fair warning to anyone expecting the process to work the same as it did on the old…

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Notable Airline, Hotel and Travel Industry News: September 20, 2012

United Airlines plans to layoff workers in Guam. A United spokesperson said the airline remains committed to Guam, but plans to close the contact center, outsource cargo operations and reduce airport staffing. The contact center and cargo department employ 48 and 42 people respectively. When Apple debuted the iPhone 5 last week and went through…

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