TAM Airlines is a major Brazilian air carrier wholly owned by LATAM Airlines Group, which was formed through the merger of TAM with LAN Airlines (based in Chile) in 2012. While it remains a Star Alliance carrier as of this posting, TAM is expected to join oneworld in early 2014. Airchive.com contributor Seth Miller (you…
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Tag Archives for airlines.
Notable Airline, Hotel and Travel News: August 23, 2013
It’s been a relatively quiet Friday in the industry, but here’s a brief summary of a few articles and other items that caught my attention today: The Wall Street Journal wrote up a piece about United Airlines’ “Secret Club for Top Fliers,” or Global Services members to the rest of us “in the know.” This…
Confessions of an Elite Status Junkie: Part One
I’ve experienced quite a few life events during the past year… well… the past 14 years to be completely honest, which have significantly changed who I am as a person. But the happenings of the past few months in particular have been instrumental for a major change in my identity composition. And they’ve altered my…
Notable Airline, Hotel and Travel News: August 22, 2013
A brief sampling of industry news that caught my attention today: Delta Air Lines will arm flight attendants with Nokia Luminas to “improve the customer experience.” FAs will be able to process onboard credit card purchases in real-time, including on the spot upgrades to Economy Comfort. American Airlines and US Airways got another kick in…
Notable Airline, Hotel and Travel News: August 21, 2013
A brief sampling of industry news that caught my attention today: Delta Air Lines is planning new Seattle service to Seoul and Hong Kong beginning in June 2014. The new Hong Kong flight will bring back a U.S. gateway, as Delta currently only flies to Hong Kong from Tokyo after previously ending Detroit-Hong Kong service.…
Vintage Airline Seat Map: Piedmont Airlines Boeing 737-200
For this installment of Vintage Airline Seat Maps, I bring you a single-class Piedmont Airlines Boeing 737-200 seen flying the skies in 1987. Other Piedmont aircraft operating at that time included Boeing 727s, 737-300s, Fokker F28s, as well as dual-class Boeing 767-200s on its Charlotte-London Gatwick route. While 10A/F on the map below probably offered…
The Evolution of Airline Logos and Branding
Here’s an interesting look at the evolution of various airline logos, some going as far back nearly 90 years. My favorites are Air France (1970-2004), American Airlines (1960-2013), Monarch (2002-2009), Qantas (1984-2007), Swissair (1981-2002), and the Saul Bass United Airlines design (1974-1993). Which are your favorites? Thanks to @AirlineSector for tweeting this out yesterday, as…
Should Agents Process Upgrades Due to Misconnects or Close the Door?
On Saturday I flew from San Francisco to Washington Dulles on United and witnessed what could be classified as a lazy and motivated gate agent at the aircraft door. Lazy because she wasn’t going to fill the two empty seats in first class with passengers on the upgrade list, but motivated to get our delayed…
Yes! United Stepping Up Its Twitter Participation – Keep It Up!
I’ve previously harped on United Airlines for its less-than active, engaging participation on Twitter. But I’ve seen significant improvement lately, particularly since the beginning of the year. United has stepped up its game in replying, helping and informing those who directly include @united in their tweets. And it’s a welcome sign. Today, for the first…
Are Airline Change Fees and Cancellation Penalties Fair?
I absolutely hate cancelling a non-refundable airline reservation. It feels like a kick in the gut, especially on “cheap” domestic airfares where the fee to reuse the ticket – $150 on most airlines – ends up eating away a significant portion of the overall ticket value. Last week, I was unable to travel and had…