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Continental Airlines
Tag Archives for Continental Airlines.
Status downgrades at United Airlines also impact its own retirees
The rollout of the new United Airlines MileagePlus program for 2012 saw several tiers of elites getting their benefits slashed – from a 50% cut in bonus redeemable miles for many Premier Executive flyers to the loss of Economy Plus at the time of booking for Premiers – and the carrier also downgraded travel benefits…
How to use United Airlines systemwide upgrades on Continental Airlines
There’s not a whole lot of cheering among elites, particularly on the United Airlines side, with the merger, but one thing I am happy about is the new destinations opened to me on Continental Airlines metal. There are many European cities I’ve been wanting to visit and look forward especially to visiting Oslo and Stockholm,…
United’s virtual agent, Continental’s E+, American Eagle fined, bloated TSA, Hawaiian at JFK, bustling Boeing, Google Flight Search, Travelocity Q&A and ACE Rent-A-Car
In other airline, hotel and travel industry news this week… United Airlines has signed with Next IT to create a virtual assistant on United.com, similar to Continental’s “Ask Alex.” “Next IT will provide a natural, or every-day, language solution to create an exceptional customer experience for travelers using the website.” If you’re unfamiliar with “Ask…
My chat with United Airlines’ Onboard Product team on Twitter this week
United Airlines hosted another “Plane Chat†series this week on Twitter where they bring in a few people from one of their work groups to answer questions related to that department’s function. Previous chats were with reservations agents, pilots and the aircraft scheduling department. This week, the Onboard Product team was featured and I was…
R.I.P. United Airlines Mileage Plus numbers, OnePass numbers prevail
I’m saddened by the confirmation today that United Airlines will use OnePass numbers, but understand since Continental’s reservations system, SHARES, is winning out in the merger. I’ve had my 001## ### ### number emblazoned in my brain since 1988. It will live on, though, on my very sturdy bag tags United used to mail out…
United Airlines offering double redeemable miles to Tokyo through 1/31/12
United Airlines and Continental are offering double redeemable miles for flights to Tokyo’s Narita Airport between (now) November 7, 2011 and January 31, 2012. The offer is limited to residents of the U.S. and Japan and is valid for itineraries including the UA or CO nonstops to Narita from Newark, Chicago, Los Angeles, San Francisco…
Sea-Tac Airport embarking on $100 million overhaul: Greater need for “Airport of the Future”
Seattle-Tacoma International Airport is about to begin a major realignment that will purportedly cost the airport and airlines upwards of $100 million during the next two-years. It will basically uproot and relocate every carrier’s current terminal lobby locations and gate areas. The dynamic nature of the airline industry, with new entrants, consolidations and defunct carriers,…
Truth and B.S.: An interview with United Airlines CEO Jeff Smisek
A pair of Associated Press writers recently sat down with Jeff Smisek, CEO of United Airlines, and probed him for his thoughts on the current state and future of both United and the airline industry overall. Interviews of this type tend not to reveal anything new or juicy, but I still try to read between…
The 2011 Chicago Frequent Flyer Seminars have arrived!
It’s officially here! Tonight begins the 2011 Chicago Frequent Flyer Seminars and I’ll be in attendance for the entire weekend. The event has sold-out and it promises to bring an uncompromised amount of education to all areas we mile and point fanatics care about. I’m looking forward to meeting everyone and am certain I’ll pick…