united airlines

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Asiana Airlines Trip Report: OZ 201 Los Angeles to Seoul-Incheon

Asiana Airlines Trip Report: Introduction & Itinerary Asiana Airlines Trip Report: Check-in & Star Alliance First Class Lounge LAX Asiana Airlines Trip Report: OZ 201 Los Angeles to Seoul-Incheon Asiana Airlines Trip Report: OZ 723 Seoul-Incheon to Hong Kong Asiana Airlines Trip Report: Check-in & CNAC Lounge HKG Asiana Airlines Trip Report: Singapore Airlines SilverKris…

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Asiana Airlines Trip Report: Introduction & Itinerary

Asiana Airlines Trip Report: Introduction & Itinerary Asiana Airlines Trip Report: Check-in & Star Alliance First Class Lounge LAX Asiana Airlines Trip Report: OZ 201 Los Angeles to Seoul-Incheon Asiana Airlines Trip Report: OZ 723 Seoul-Incheon to Hong Kong Asiana Airlines Trip Report: Check-in & CNAC Lounge HKG Asiana Airlines Trip Report: Singapore Airlines SilverKris…

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2011 mileage run deals still available on American, Delta and United

If you need a quick 5,000 elite qualifying miles on American, Delta or United this year for your 2012 status, there are some reasonable fares out there right now for travel 12/1 – 12/3/2011. The all-in fares range from $219.40 to $240.80 depending on your routing and are available from Los Angeles, San Francisco, Boston,…

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Status downgrades at United Airlines also impact its own retirees

The rollout of the new United Airlines MileagePlus program for 2012 saw several tiers of elites getting their benefits slashed – from a 50% cut in bonus redeemable miles for many Premier Executive flyers to the loss of Economy Plus at the time of booking for Premiers – and the carrier also downgraded travel benefits…

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How to use United Airlines systemwide upgrades on Continental Airlines

There’s not a whole lot of cheering among elites, particularly on the United Airlines side, with the merger, but one thing I am happy about is the new destinations opened to me on Continental Airlines metal. There are many European cities I’ve been wanting to visit and look forward especially to visiting Oslo and Stockholm,…

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United’s virtual agent, Continental’s E+, American Eagle fined, bloated TSA, Hawaiian at JFK, bustling Boeing, Google Flight Search, Travelocity Q&A and ACE Rent-A-Car

In other airline, hotel and travel industry news this week… United Airlines has signed with Next IT to create a virtual assistant on United.com, similar to Continental’s “Ask Alex.” “Next IT will provide a natural, or every-day, language solution to create an exceptional customer experience for travelers using the website.” If you’re unfamiliar with “Ask…

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My chat with United Airlines’ Onboard Product team on Twitter this week

United Airlines hosted another “Plane Chat†series this week on Twitter where they bring in a few people from one of their work groups to answer questions related to that department’s function. Previous chats were with reservations agents, pilots and the aircraft scheduling department. This week, the Onboard Product team was featured and I was…

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R.I.P. United Airlines Mileage Plus numbers, OnePass numbers prevail

I’m saddened by the confirmation today that United Airlines will use OnePass numbers, but understand since Continental’s reservations system, SHARES, is winning out in the merger. I’ve had my 001## ### ### number emblazoned in my brain since 1988. It will live on, though, on my very sturdy bag tags United used to mail out…

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United Airlines offering double redeemable miles to Tokyo through 1/31/12

United Airlines and Continental are offering double redeemable miles for flights to Tokyo’s Narita Airport between (now) November 7, 2011 and January 31, 2012. The offer is limited to residents of the U.S. and Japan and is valid for itineraries including the UA or CO nonstops to Narita from Newark, Chicago, Los Angeles, San Francisco…

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