[Edited June 1, 2011] R.I.P. to the 1k-Only Website! It’s gone & was replaced simply with a link for the “1K Calling Guide.” For the myriad of United Airlines 100,000-mile flyers out there, let me save you some time and tell you I’m lying. For everyone else, a perk for being in the top mileage-based…
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American Airlines taking strong control of the Los Angeles market with new service to 10 cities next month
Beginning April 5, 2011, American Airlines is adding the following ten destinations to their route offering from Los Angeles. All are operated by American’s wholly owned regional carrier American Eagle, with the exception of Shanghai, which is an American Flagship Boeing 777. Albuquerque, NM (ABQ – 3 flights daily) Boise, ID (BOI – 2 flights…
News roundup: Pan Am returning, American fined, Allegiant’s fluctuating fares, United rebrands, and MilePoint launches today
Several articles caught my eye yesterday and this morning, so here’s a news roundup of the top stories hitting the blogosphere: No, Pan Am definitely isn’t returning to the skies as an airline, but ABC Television has ordered a pilot episode for a new show that will follow the fictional lives of flight attendants during…
A few words on Continental Airlines vs. United Airlines domestically
Now that I have several Continental Airlines flights in both first class & coach under my belt, I’ve developed a list of service-related items I’d like to see in the combined carrier. These are in no particular order and are only comparing Continental and United Airlines on domestic flights. Boarding Process: United. Continental’s procedure offers…
United Airlines Honolulu call center: Excellent service, horrible climate?
Those of us frequent flyers on United Airlines with Premier Executive status or above usually get a domestic call center when phoning reservations. United’s three centers on U.S. soil are in Dearborn, MI, Chicago, IL, and Honolulu, HI, and I can almost tell immediately when I get a Honolulu agent. They answer the phone with…
United Airlines announces Economy Plus will live on & Virgin America enters the Chicago market
A mere hours after I posted my noteworthy news items for the week yesterday, two more even bigger announcements came down. First, and absolutely most exciting for United flyers is the welcome news that Economy Plus will be a part of the NEW United Airlines. Many loyalists have been waiting for this decision, and had…
United Airlines discovers missed maintenance deadline for Boeing 757 fleet
United Airlines discovered they missed a deadline to complete a required maintenance directive on their fleet of 96 Boeing 757-200 aircraft yesterday, causing some cancellations and significant delays. It is being reported that between 7 and 17 flights were cancelled yesterday, and delays could trickle through into today. The Federal Airworthiness Directive in question was…
Video trip report from Zurich to Geneva to Washington Dulles Airport
It took me a while, but here is the conclusion to my Switzerland trip in December 2010. I take you on a mini-tour of Zurich Airport & the city center, followed by a 180-mile train trip skirting the Alps on my way to Geneva. I visit two Star Alliance lounges & fly back to Washington…
The NEW United Airlines identity, livery, color scheme, paint job, etc.
I flew through Denver yesterday and was able to see with my own eyes for the first time a couple of United Airlines aircraft painted in the new colors. I’m not talking about Continental airplanes pulled into the shop, stripped of the Continental name and repainted in the UNITED font, but rather genuine United registered…
Delta Air Lines announces new International Economy Comfort seating
Yesterday, Delta Air Lines announced they would begin offering “Economy Comfort†seating on long-haul international aircraft this summer. In addition to about 4 inches of extra legroom, the seats will offer 50% more recline than the current economy seats, early boarding, and a complimentary open bar. Pricing will vary on the length of the flight…