Vintage Airline Seat Map: American Airlines DC-10-10 LuxuryLiner (1977)

It’s time for another edition of Vintage Airline Seat Maps and this is probably one of the coolest layouts for a Douglas DC-10-10 that I’ve ever seen. The American Airlines configuration shown below seated a total of 264 passengers and was flying in the pre-deregulation era when airlines were less concerned with packing the greatest…

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Status downgrades at United Airlines also impact its own retirees

The rollout of the new United Airlines MileagePlus program for 2012 saw several tiers of elites getting their benefits slashed – from a 50% cut in bonus redeemable miles for many Premier Executive flyers to the loss of Economy Plus at the time of booking for Premiers – and the carrier also downgraded travel benefits…

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How to use United Airlines systemwide upgrades on Continental Airlines

There’s not a whole lot of cheering among elites, particularly on the United Airlines side, with the merger, but one thing I am happy about is the new destinations opened to me on Continental Airlines metal. There are many European cities I’ve been wanting to visit and look forward especially to visiting Oslo and Stockholm,…

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Blog update and my interview with Cheapflights.com

First, a couple of blog updates. If you haven’t noticed, you can now subscribe to my posts via email. On the right-hand side near the top underneath the calendar, there’s a spot where you can enter your email address and receive my posts daily. Might be a good idea for some of you who don’t…

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United’s virtual agent, Continental’s E+, American Eagle fined, bloated TSA, Hawaiian at JFK, bustling Boeing, Google Flight Search, Travelocity Q&A and ACE Rent-A-Car

In other airline, hotel and travel industry news this week… United Airlines has signed with Next IT to create a virtual assistant on United.com, similar to Continental’s “Ask Alex.” “Next IT will provide a natural, or every-day, language solution to create an exceptional customer experience for travelers using the website.” If you’re unfamiliar with “Ask…

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My chat with United Airlines’ Onboard Product team on Twitter this week

United Airlines hosted another “Plane Chat†series this week on Twitter where they bring in a few people from one of their work groups to answer questions related to that department’s function. Previous chats were with reservations agents, pilots and the aircraft scheduling department. This week, the Onboard Product team was featured and I was…

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R.I.P. United Airlines Mileage Plus numbers, OnePass numbers prevail

I’m saddened by the confirmation today that United Airlines will use OnePass numbers, but understand since Continental’s reservations system, SHARES, is winning out in the merger. I’ve had my 001## ### ### number emblazoned in my brain since 1988. It will live on, though, on my very sturdy bag tags United used to mail out…

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Preferred airline seats a hoax? Debunking a mainstream media article

The great thing about BoardingArea bloggers, if I can toot our respective horns, is that we’re true road warriors with intricate knowledge of the airline, hotel and travel industry. We post our hearts out with often highly specific details about our travel experiences all in the desire to impart wisdom to other travelers. Then there’s…

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United Airlines offering double redeemable miles to Tokyo through 1/31/12

United Airlines and Continental are offering double redeemable miles for flights to Tokyo’s Narita Airport between (now) November 7, 2011 and January 31, 2012. The offer is limited to residents of the U.S. and Japan and is valid for itineraries including the UA or CO nonstops to Narita from Newark, Chicago, Los Angeles, San Francisco…

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